General cleaning and maintenance of the property was not good. all the garbage cans and ash trays were full (especially outside). we had bad tummys mid afternoon after we ate eggs and sausage that morning.
LORIE
LORIE,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Very dirty. The building needs remodeled it looks like it’s falling apart. The whole reason I booked the hotel was for the pool and when I get there the pool isn’t working. I asked for a refund they refused to give me a refund because the pool is just an amenity. I should have been told before hand that the pool wasn’t working. They ran out of most of their breakfast items. No butter no forks no eggs. Not the best hotel. The staff was mostly friendly but very disorganized and never at the front desk you had to walk to the back to get them to help you. Very unprofessional
Briana
Briana,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
Robbed at hotel
We had our room robbed within two hours of getting there. Manager at front desk was horrible and the rudest I have even experienced. She lied to other customers who had stuff missing as well and changed from no housekeeping enters a room to oh it must be with housekeeping. Some keyed them a key to our room. Additional customers told us they were allowing access to the stairwell by non guests. Police report filed. She refused a refund and refused to call her boss or give me her name. Unbelievable. Never stay here
Cheryl
Cheryl,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
Noisey and Unprofessional
Hank L
Hank L,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Blanca O
Blanca O,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
KRUNAL
KRUNAL,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
Popcorn
I was charged a smoking fee for no apparent reason. I made popcorn. I think they hot upset that i changed rooms becsuse the 1st one was dirty and the tv didnt work.
mark
mark,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
Doug
Doug,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 29 日
Absolutely insane how terrible it was. Filthy. Unhelpful. Trash all in the hallways and overflowing from each bin. Couldn’t get my room cleaned after asking for 5 nights. Found a booger on our fresh towels.
Asked to borrow the vacuum and do it myself but was denied. Even found a piece of human scalp in my room! Still wouldn’t get cleaned or switched rooms.
Cameron
Cameron,6 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
Dennis
Dennis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 28 日
The room was not clean and it took 2 days to clean the room. The breakfast was non existent. We got there before 7and the front desk said no more food was going out. It took more people complaining for them to do something. On our last day they cleaned our room. The elevator was broken and the second floor smelled bad. I usually don’t have a problem with LaQuinta but this one needs work in Colorado Springs. I have photos but I don’t want to put them out.
Sharon
Sharon,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Aweful
The hotel was dirty. Dogs and dog poop all over the property. The hotel smelled gross. We didnt spend much time in the hotel so we didnt care about that much. However, we checked out at 8 am on our last day and drove to texas. By 11 am we were in new mexico. We were charged that evening for smoking. When i called to ask them why they said someone smoked in my room between 11 am and 12 pm. Considering final check out is 11am anyways it wouldnt have been my room anymore even if we stayed until checkout. When i informed the front desk that i did not smoke nor was i even in the room at the time the alarm alertes to smoking let alone in the state anymore they said there was nothing they could do. I asked to speak to the manager 4 days in a row with an answer that she was not there or was busy. I completed the grievance form they emailed with still no response 5 days later. The last girl i spoke to had the nerve to tell me to chill the f out. I just want my $400 back and ill chill.
Jeana
Jeana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Terrha
Terrha,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Katherine
Katherine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Deodoro
Deodoro,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
Don't eat here
The breakfast food was not very good, especially the eggs they were very bad.
But if you like waffles you can make your own waffles
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Velva
Velva,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Deodoro
Deodoro,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
keven
keven,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 17 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Stayed here due to a family emergency. The staff was friendly. Hotel a little outdated. Smelled like weed in our hall and neighbors partied 24/7
jennifer
jennifer,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Comfortable, but Challenging…
The room was clean and comfortable enough and the value was exceptional. Breakfast was very good.
However the keys did not work well making it an adventure each time we tried to get into the room. Even switching keys for the 2nd night didn't solve the problem. In addition, there was NO TV remote in the room. We called the front desk to rectify it. The attendant said she'd have to go to another room to get one. None came. In reaching back out, she said she couldn't leave the front desk and nobody else was around. We did not have TV access, therefore, throughout our stay, and the lack of service in solving the problem was disturbing.