The staff are soooo great.. The food is delicious definitely 10/10. This hotel is a must stay.They truly know how to make you feel special and welcomed. I will for sure stay there again.
michelle
michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Chloe
Chloe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Great!
Excellent. Great location. Great amenities. Great service!
Timothy
Timothy,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Love
María
María,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Incredible pool and incredible service
This place was incredible! Loved that the pool stayed open 24 hours and they cleaned our room TWICE in one day. We will definitely be back!
Robyn
Robyn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Phoenician is one of our most favorite places and we love coming back time and time again
Fariba
Fariba,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Claudia
Claudia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Andy
Andy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Caitlynn
Caitlynn,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Beautiful resort, incredibly friendly staff.
April
April,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Corey
Corey,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Ronald
Ronald,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Danny
Danny,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Four and a half stars
Phoenician is a nice spot, but some of it is nearing the end of its lifecycle. In particular, the casitas are tired. We stayed in a premium casita and it felt really old and tired. The property itself is very decent and has tons of options. Location is great. Food is great. Service is wonderful and attentive. Pools are great - and there’s many of them. All around, a nice spot, but to stay “five star”, they’ll need to get the rooms back up to speed.
Peter
Peter,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
This resort is amazing & all the employed are soooo nice.
Gilbert at Mowry & Cotton went above & beyond for us
Michael
Michael,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 4 日
Not a luxury resort this is more like a upscale 3 star. kid play areas were closed for technical maintenance.
RIKIN
RIKIN,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
The valet, room service and pool were great. Check in was not super friendly, knowledgeable about dining options or overly concerned. The pool chairs need an upgrade, they were dirty, and the Drybar wasnt open. One of the weirdest things was that we had to take our own luggage to our room in a $1000/night hotel and there were stairs and curbs and no ramps.
MELISSA
MELISSA,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Mandy
Mandy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Dalan
Dalan,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 22 日
We had an overall lovely stay at the Phoenician. The staff and valet were friendly. The pool staff and spa was wonderful. Breakfast Buffett is great but only on high volume days is it available.
The rooms are outdated including bathroom facilities. Not in keeping with the updated lobby and main facilities . For the price I paid considering it’s 5star plus this was disappointing. The grounds and accessibility to the city is perfect.
Try to book spa treatments on a weekday it is at a slightly lower price point.
Fitness center and golf facilities great.
Resort fee $50 a day . This included tennis pickle ball and some fitness classes but no fees applicable to golf . This also seems like an unexpected surcharge .
Monica
Monica,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
john
john,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
staff was very attentive and kind, but very noisy after events and their clean up, do not get a room adjacent to the "east lawn" post clean up for an event went until 4 am, you will not get any sleep
Mark
Mark,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
A beautiful resort with great service
All services are quick and reliable. Whether it is food and drinks at the pool or room service or a request for extra towels , everything is there as quickly as possible. The food is excellent. I had breakfast, lunch and dinner there at least once daily. The food is well seasoned and tasty.