The hotel was very vlean and the staff was so polite, friendly and helpful. Would recommend this hotel to everyone.
Tyler
Tyler,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Absolutely beautiful, relaxing and perfect!
Laura
Laura,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Walter
Walter,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
NAHOKO
NAHOKO,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Mary
Mary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Pamela
Pamela,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
My family and I just recently traveled here and the property was clean and the staff was very friendly. You have great views of the ocean and the property is peaceful. They have a beach, that is on the property and kid friendly. The food and drinks are good but on the pricer side. I would stay here again.
Michael
Michael,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
??
??,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Beautiful!
Nicole
Nicole,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Aleksandra
Aleksandra,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Great hotel, very expensive food and drink but would absolutely go again.
Harry
Harry,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
The staff are very friendly and the service are excellent
Min
Min,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
The staff here is second to none. The rooms are clean and spacious. I can't wait for my next Fairmont experience.
Curtis Allan
Curtis Allan,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 23 日
Queenie
Queenie,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Udi
Udi,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Supreme service and comfort, and beautiful grounds
We loved Fairmont Orchid! The service was immaculate. Barbie, the manager, took care of an issue we had and made us very happy with our stay! We would stay at this Fairmont anytime we have an opportunity to return to the Big Island. And we would not hesitate to recommend it to friends and family.
Shen
Shen,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
The staff is very friendly the place is very nice but I will mention one thing If you're getting a room make sure it's not an adjoining room or there are children nearby because you will hear them and they will keep you up all night. If you're okay with children crying all night then don't worry about it but you might want to check when you check in what rooms are around you.
Kyle
Kyle,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 13 日
For how expensive this resort is, they should offer better service and keep the hotel in better shape. The rooms are a bit run down. The housekeeping staff for our room was rude and did not replace things in the bathrooms such as towels, soap, etc when used. We were always short towels. The service was very slow for dining and housekeeping. The grounds are beautiful and Brown's Beach House serves wonderful food. Overall, a bit disappointing, not quite the experience I was hoping for. I would opt for a different hotel next time.