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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Renasant Convention Center

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Photo gallery for Sheraton Memphis Downtown Hotel

Lobby - Sheraton Memphis Downtown Hotel (Memphis)
Lobby sitting area - Sheraton Memphis Downtown Hotel (Memphis)
Point of interest - Sheraton Memphis Downtown Hotel (Memphis)
Reception - Sheraton Memphis Downtown Hotel (Memphis)
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe - Sheraton Memphis Downtown Hotel (Memphis)
In the heart of downtown Memphis, Sheraton Memphis Downtown Hotel offers a warm welcome with Crossroads Tavern & Grill's Southern cuisine and 24-hour gym. Connect to in-room WiFi, unwind at the bar or tackle work projects in the business center. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY912
CNY1,143 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

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Crowne Plaza Memphis Downtown Hotel by IHG
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About the neighborhood

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk
  • ‪Subway - ‬8 min walk

About this property

Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel puts you just a 5-minute drive from Beale Street and Mississippi River. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 600 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 32 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 67
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Visual alarms in hallways
  • Closed captioned TV
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Crossroads Tavern & Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24.95 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day

Parking

  • Valet parking costs USD 32 per day with in/out privileges

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?

Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Memphis Downtown Hotel?

Yes, dogs stay free. A deposit of USD 50 per day is required. Service animals are exempt from fees.

Is parking offered on site at Sheraton Memphis Downtown Hotel?

Yes. Valet parking costs USD 32 per day.

What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a casino, but Southland Casino Racing (8-min drive) is nearby.

What is there to do at Sheraton Memphis Downtown Hotel and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness center.

Are there restaurants at or near Sheraton Memphis Downtown Hotel?

Yes, Crossroads Tavern & Grill offers southern cuisine.

What's the area around Sheraton Memphis Downtown Hotel like?

Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 16-minute walk from Beale Street and 9 minutes' walk from Bass Pro Shops at the Pyramid.

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Reviews

Sheraton Memphis Downtown Hotel Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Restaurant
Parking
Bed
Car
Bathroom
Bar
Breakfast

Reviews

10/10 Exceptional

The room was clean, and I slept so well. The halls were quiet, and I had a very peaceful stay.
Anna, 1-night trip

8/10 Very good

Room was clean. Location was perfect. Staff was friendly. One issue I had was the restaurant wanted me to buy something in order to get a PLASTIC fork. I found that to be totally ridiculous as a guest of the hotel and one that was welcoming runners.
lilian, 2-night trip

10/10 Exceptional

Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
Stephanie, 1-night trip

8/10 Very good

I enjoyed my stay! Highly recommended ❤️😘
Latrice, 1-night trip

10/10 Exceptional

Good location
John, 2-night trip

10/10 Exceptional

If you are traveling to Memphis, stay here. Wonderful accommodations, staff was excellent. They even upgraded my reservation, which was extremely unexpected.
Marcia, 1-night trip

10/10 Exceptional

Oh so sweet

The staff at this hotel were absolutely amazing the manager Lasonya and her staff member Sukhi helped me with my issue. I had never had a hotel be so kind and patient ever. I will be returning to the hotel soon. Excellent hospitality and services
Kieonna, 2-night trip

8/10 Very good

I did not eat the breakfast
Yvonne, 4-night trip

10/10 Exceptional

It was very relaxing
Kevin, 1-night trip

10/10 Exceptional

I give the hotel a 5 star

My say was plenty the hotel was very clean
Patsy, 1-night trip

10/10 Exceptional

The quick weekend staycation I needed 🌖
Bennie, 2-night trip

10/10 Exceptional

Clean, comfortable & amazing service

We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Nikki, 1-night trip

10/10 Exceptional

Great place to stay

Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Sherri, 1-night trip

10/10 Exceptional

Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Bianca Luz, 4-night trip

10/10 Exceptional

Great place

Nice & clean. Staff super friendly & helpful.
1-night trip

10/10 Exceptional

Very beautiful place. Quiet, everything you need under one roof.
Theresa, 2-night trip

10/10 Exceptional

It was amazing!!!!
Shantelle, 2-night trip

10/10 Exceptional

Awesome staff. LaSonya is an incredible human, as is her colleague who checked us in. These two women should run the joint — best customer service ever, NO NOTES!
Andrew, 1-night trip

6/10 Good

I liked the location in proximity to the convention center
Dudley, 7-night trip

4/10 Fair

Reservation said it includes buffet breakfast. There was no buffet and restaurant was closed. Only menu items for which I was charged. At front desk I said I should t have been charged as breakfast came with the room; they said they reversed it but still shown up on my credit card as a charge
Richard, 3-night trip

10/10 Exceptional

Awesome place
Oscar, 1-night trip

10/10 Exceptional

Best
Arvinder singh, 2-night trip

6/10 Good

Pool was not working. Connecting to the convention center was convenient and great.
Janell, 2-night trip

8/10 Very good

Absolutely no issue with the hotel. We had noisy neighbors who were slamming doors at 2am. Did not contact the desk. There would have been nothing they would have been able to do.
Angie, 1-night trip

10/10 Exceptional

It was very clean and comfortable.
Madison, 2-night trip