Everything was excellent except for the bathtub where the pipe was clogged and the water was accumulated very soon.
Vera
Vera,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 14 日
ZHILONG
ZHILONG,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Juan Carlos
Juan Carlos,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Avoid if possible
Bed was comfy and room fairly comfortable though outdated. Check in was extremely slow and keycard didn’t work on my first 2 tries — I saw many other guests coming to the front desk with the same issue. The ac dripped onto the floor making the carpet wet and mildew-y at all times. Staff is friendly
Jonathan
Jonathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Muy bien, como siempre!
Carol
Carol,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Loud but good airport transport
The airport pick up was the best part. The driver was timely and kind. The hotel was very noisy because someone rented the event space and there was very lound music until midnight. The breakfast brunch was good but very crowded. My room wasnt the cleanest. I prefer the small hotels around the airport.
Chalese
Chalese,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Excelente ubicación, la comida es magnífica y la atención de primera
Alexis
Alexis,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Joel
Joel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Cerca del aeropuerto y gran bufet de desai
El mejor hotel para familia o negocios y muy céntrico y cerca del aeropuerto con traslado incluido ¡me encanta! Y el mejor bufet de desayuno
Trixia
Trixia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
One night Guate City
Hotel was close to airport & beds were very comfortable
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Ivan
Ivan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
satya
satya,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Correcto
No es la primera vez que voy, el hotel está bien, el servicio correcto pero necesitaria una remodelacion, amodernar un poco las estructuras.
Simone
Simone,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
IGNACIO F
IGNACIO F,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Silvia E
Silvia E,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Bernardo
Bernardo,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Lost and Found fail its service
I’ve stayed many times in Barceló , overall is a good hotel. I found the shuttle as a problem, it has never worked for me, when w come out of the airport the shuttle has just left. And I have to pay a taxi to get me to the hotel. Also this time, w left my airPods in my room. I called the hotel and my AirPods was not returned to lost and found. Which made me regret staying there and may not choose to stay there again.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Erika
Erika,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
Safe and clean hotel but beware
This is a safe place to stay for your trip to Guatemala City. The staff is friendly and the place is very clean.
I do want to warn other travelers that if you pay for anything with cash, they will automatically take tip from you before asking. I paid with cash at the bar at the pool and the bar tender took 20Q from me and at the lobby bar they took 10Q. I would have tipped anyway but the fact that they took it without asking bothered me.
I also would like to warn travelers about the spa. I asked for a deep tissue massage and confirmed with the masseuse that was what I was getting. She did not do deep tissue and it felt like she was a making it up as she went along. It was the worst massage I have ever had in my life.
Paticia
Paticia,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Awesome hotel.
Third time I stayed at this property and have not been disappointed a single time. The staff is professional, accommodating and friendly. Check in was a breeze and our room, as always, was clean and comfortable. We checked in under usual circumstances due to the earthquake that hit Guatemala, but the hotel staff made us feel safe. We enjoyed the breakfast buffet which had a wonderful selection of Guatemalan and international dishes. Great hotel.
Erick
Erick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Estupendas almohadas, desayuno y transporte al aer
Muy cerca del aeropuerto, gratuitamente de llevan y recogen jefes y hasta el aeropuerto habiendo reservado previamente. El desayuno buffete estaba estupendo. Muy cómodo y las almohadas estaban perfectas.