Check in was fine, went downhill from there. Went with kids picked this hotel specifically for the pool, we got there and pool is not available due to it not working was told been like that four months it would have been nice if we could have been told this. Then in room one lamp did not work checjed it thinking maybe it was unplugged no it had wires showing and twisted together with tape hanging off it. Went to tell front desk staff and he came into the room and tried to twist it bavk together and tape it up with tape hanging. We said NO. Lamp was removed and another one bkught in from another room. Next morning go to fet some breakfast and hardly anything in there, nothing was being replaced.
Jamie
Jamie,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 13 日
Unhappy
The pool was closed after I had previously inquired before the trip to guarantee it would be open and by the time we arrived it was too late to cancel for a refund. The breakfast was very poor and unappetizing.
Rosa
Rosa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Exelente día
ivan
ivan,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Krista
Krista,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 18 日
We were here for state cheerleading competition. The rooms smelled nasty, the towels were very dirty and when we asked for clean towels they came back still dirty. The hotel staff was horrible. They yelled at everyone everyday all day. One night a little girl fell and bit her tongue were it was bleeding so obviously being about 6 or 7 years old she will be screaming. Me and a few other parents were helping her trying to calm her down but hotel staff came upstairs by us and just yelled at us to quiet down. When we told him what was going on he didn’t even care and just continued to yell at us to quiet down. The day were were supposed to check out the staff came upstairs to get everyone out at 10am. Checkout is 11am. Also when we checked in staff told us our room was upstairs. We asked for a cart but he failed to tell us there was no elevator.
Karalyn
Karalyn,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 17 日
The staff was rude. Didnt feel like a welcoming environment. The only nice person was the lady working at the front desk, but unfortunately the other staff didnt want to be helpful at all.
Renee
Renee,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 6 日
The only problem was the bathroom was too small. Everything else was great.
Patricia
Patricia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 26 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 23 日
Chad
Chad,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 22 日
People at desk were nice. Sheets were dinghy…bathtub had black hair and a dead spider..
Christine M.
Christine M.,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 22 日
Braden
Braden,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 5 日
Small bathrooms and sink area.
Dimly lit rooms.
They wouldnt even light the pool area.
Douglas
Douglas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 30 日
Carpet in halls and room kind of dark and dirty. It would be easier to keep tile, laminate or wood clean. There was no room to put anything in bathroom no counter space. It was the biggest problem.
Janet
Janet,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 28 日
Brian
Brian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 23 日
Roberta
Roberta,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 9 月 21 日
Forrest
Forrest,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 19 日
William
William,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 9 日
Good place to stay for an overnight while traveling or visiting the Rochelle, IL area. Staff was very friendly and accommodating.
John
John,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 9 日
Bedding smelled of cigarette smoke
VERNA
VERNA,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 8 日
Our stay was good. Rooms were clean. Friendly staff. Rooms are kind of small. The pool water was really cold.
Erika
Erika,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 26 日
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 25 日
The room did smell like smoke but the sent was coming from the air conditioner. Staff was so nice, internet wasn't quite convective.
Overall it was very quiet for a Saturday night which i really like