Great customer service from everyone! Suggest firmer mattress and bed pillows and a microwave in each room. Make sure the baseboards are dusted. Had to pay $10 a day for parking. Didn’t know until checkout.
The location was excellent! The staff were excellent as well. Roof top restaurant and restaurant on first floor were excellent also. Overall, we had a great time and enjoyed the hotel! Will go back!
Pamela
Pamela,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Hilton Head Haven
My stay at this hotel was excellent!!! The room was roomy with gorgeous decor! The staff went out of their way to make sure I was safe and comfortable. I’ll definitely book at this location the next time I’m in the area. ❤️
Harriett
Harriett,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
bed was a little stiff for my liking. short walk to the public beach access.
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Great trip
David
David,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Allowed an early check-in. Room was great
Arthur
Arthur,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 21 日
My husband and I were very disappointed with this hotel.
1. I asked for the room to be made up every day and was told that they wouldn’t or couldn’t do that.
2. I had to call every day and ask for towels.
3. The shower, as nice as it looked with the glass wall, was not practical. We had to mop the water that splashed out every time one of us showered. And you had to let the water run for at least 10 minutes for the water to get warm.
4. On Wednesday evening we were watching TV when suddenly the electricity went out. We were sitting in the dark. When I called the front office with the room phone, no one answered. I had to use my cell phone to call the hotel to get a response. When the maintenance person came to the room, the only reason I could get was that I had a phone charging in the plug by the TV. If you can’t use the plug, why is it there? The electric in the room is apparently not wired correctly.
5. I got charged $40 for parking. I was never told about this charge
The people who worked there were all very nice but I would not recommend this hotel to anyone.
Darlene
Darlene,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 18 日
Poor servi
Vishal
Vishal,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
Rooftop bar and pool. The location can't be beat. Walking distance to bars restaurantes and the beach!
John
John,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Mark
Mark,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
We had a late check which was a really smooth transition. Hotel reps were professional. All around it was a great experience. Enjoyed the rooftop happy hours.