I would stay here again and I was impressed with the hotel and staff.
Positives -
the staff (especially pool / ‘the catch’ resturant staff are so amazing and friendly! (some other staff were on their phones a lot which kinda put me off)
We checked in at 10am which was amazing when we never requested an early check in
Breakfast was amazing !!!! Such a large choice and so nice to have the option of a buffet or table service ! Again, staff were lovely
Negatives
The pool facilities were slightly disappointing, the hotel definitely has the grounds for a bigger, more impressive pool which I think it really needs for it to reach the 5 star rating. The hotel has 2 pools, the larger one being under shade which is not what I liked as I wanted to be in the sun and the other one was much smaller, in comparison to other Muscat hotels the pool is quite disappointing so if you’re looking for a pool holiday or a pool for kids I would probably avoid !
We often got gifts from housekeeping staff which is lovely but we did get stale bread, probably from the breakfast from the day before, on one occasion which wasn’t great!