For an upscale hotel/casino I was not impressed with the service or the price. Almost $300 on a week night and arriving at 5pm tired and ready for a shower and nap only to be told our room wouldn't be ready for at least another hour even tho check in is at 3p. No offer to discount our stay or upgrade us to an available room. We sat on the floor of their lobby with all of our bags for almost an hr and a half for a room. At which time I requested a first responders discount and they denied it. Our room has garage left in the restroom and the Keurig had old used pods in it. The only options for dining were poor. The Hard Rock Cafe was over priced and the food was subpar. Ordered a specialty cocktail that was supposed to come with a keepsake glass, never got it. Over all would not stay at the hotel again even if it was only 3 minutes from our event.
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Maria
Maria,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Paulette
Paulette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Maria
Maria,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Kristina
Kristina,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Azima
Azima,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Christina
Christina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
Nice facilities but cigarette smoke can smelled ev
Smoking allowed in casino area, can be smelled everywhere.
Greg
Greg,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 20 日
1 night stay
Hotel room was fantastic when we eventually got it! Paid $460 for 1 night due to attending a gig. When we went to check in at 3.15pm they told us there were no rooms ready yet. Really unacceptable when you've paid such a lot of money. No compensation like drinks vouchers were offered, staff were really unaccommodating and quite rude. Went back at about 4.30 and they were fobbing us off again until I asked for compensation and a room magically became available. The room was a large king with a really nice bathroom. Great venue for the gig we went to.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Enjoyable Weekend
First time here...weekend getaway. We enjoyed our trip. The buffet line was ridiculous...we waited one hour to get seated. There was one line to pay and a separate line to get a table...that process stunk. The smoke in the casino wasn't great either...I wonder if they have a filtration system. But the staff were all very nice, the room was very clean and modern, elevators were fast, the property was clean as a whole. They had two pop up bars on the casino floor, but each was only staffed with one bartender and the lines were long!! All in all it was enjoyable and we'll be back.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 17 日
Understaffed
Not enough staff to accommodate crowd that caused long lines and wait times so long.
Marie
Marie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Vivian
Vivian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Amazing everything
Jevon
Jevon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Rommel
Rommel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Lori
Lori,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Haseeb
Haseeb,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Stay was amazing
Sione
Sione,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 14 日
Heathere
Heathere,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Birthday experience
Facility doesn't have a "smoking only" section. People are smoking everywhere in the hotel
Monique
Monique,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
When we received our players card the Custer service person Chelsea (blue Hair) was very rude. We moved to another service person and she was great. Other than this experience for one bad apple I really can’t spoil the barrel every thing else was great.