A spectacular stay in the perfect spot. Everything was impeccably clean, the atmosphere of the hotel is very pleasant, and the rooms are very comfortable.
But what truly made the difference was the kindness and friendliness of the entire staff. They made us feel welcome at all times and turned the experience into something magical and special.
We would definitely choose this hotel again when we return to Madrid. Highly recommended!
elizabeth
elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 4 日
Room
Adequate size, clean but I don’t like the steps leading to the bathroom- it has 3 steps - fall hazard for senior travelers. Placement of mirror allows full view of you if you take a shower for the other company.
Staff
Professionals and welcoming
Breakfast
Good choices but no variance. I have the same breakfast food for 4 days
Shops nearby
A lot! It’s gran via!!!
Manolita
Manolita,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Excelente ubicación, habitaciones comodas y personal amable.
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 1 日
Solo hay opción de dos camas en las habitaciones standard
Sara
Sara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 26 日
Boa localização, conforto e ótimo café da manhã
MILLENA
MILLENA,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 25 日
Lovely views from balcony and exceptional roof top terrace for views of city centre and simply enjoying the experience of it with great seating and table areas/bar. Room was brilliant,and the location was very central; plus metro 3 mins walk away.
Derek
Derek,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 19 日
O quarto estava impecável, td funcionando e novo. Os funcionários excelentes.
Monica
Monica,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 16 日
Hotel impecável, desde o café da manhã, recepção, quarto, localização. Indico super, os quartos grandes, com boa limpeza também. Perto de grandes lojas e mesmo sendo na Gran via, não escutei ruídos no quarto O roftop do hotel também bem legal
Patrícia
Patrícia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 16 日
Hersey Harikaydı
ANASTAS
ANASTAS,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 15 日
Väldigt bra hotel, med bra service och personalen var väldigt bra!
Serbest
Serbest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 15 日
O quarto hiper confortavel e cheiroso e a localizacao do hotel, perfeita
Carmen
Carmen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 13 日
Habitacion limpia y bonita y personal muy amable
Montserrat
Montserrat,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 13 日
Noel
Noel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 12 日
Todo muy bien
Humberto
Humberto,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 12 日
Hotel lindo, limpo, staff simpática e educada
joao antonio
joao antonio,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 10 日
IVON
IVON,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 10 日
Güzeldş memnun kaldım
Hasan
Hasan,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 10 日
The hotel was in a good location and the reception staff were very helpful. I was able to check in early however I had booked a cheap room and hotels.com gave me the option of either twin or king, however on arrival I was told that room is only a twin room so I had to pay an extra 20 euros to have a double bed.
The morning of checkout the cleaner just walked in at 9am and then told me off for not putting the do not disturb sign on the door. I have never had this on the day of check out. I would expect them to check with reception that I had left.