I'm just going to say this...over the years have you noticed the decline in the hotel quality? They're now owned and operated by 3rd world people with 3rd world motives, just take the money...
The costs go up but the amenities disappear, they say they have a hot tub, but it's shut off, they say they have an ice maker but it's shut off, check out is 11:00 am but they come knocking on the door at 8:00 am
We selected that hotel for the hot tub and told them this, of course they said we could "upgrade" to a room with a larger tub for $20. Remember the days of customer service they would have just upgraded at their expense, but not in this 3rd world mentality they just do not care.
Comfort Inn & Suites, your name is on the sign and it doesn't look good for you!
I will not be back to any Choice Hotels....