The front desk staff were really nice, but the hoped for early check in did not work out so well. They lost my phone number so were unable to notify us when room was ready. Then we were assigned a non existent room, took a couple more tries with front desk to sort it out. The room turned out to be nice, not huge, but nice and quiet and clean. Pool closing at 5 pm sort of sucked, and the hot tubs should have been.a little bit warmer. Breakfast was great, one of the better included meals that we have had. All hotel staff were great, nice having parking underneath the hotel.