Walked into the filthy stinking room, turned around and left the property immediately. Disgusting hotel. Positive is the gentleman on reception facilitated a refund quickly. This place should be closed down
matthew
matthew,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Gross
The room was dirty, smelled of smoke, there was burn marks on the blankets. Don’t stay here.
Mellinie
Mellinie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
Brian Pendleberry
Brian Pendleberry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Rest up
I was just there to get some rest ,so it was great for me
Harold
Harold,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
No tv
My only problem 2 outlets didn't work
Harold
Harold,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 25 日
Ahmed
Ahmed,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Doug
Doug,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Worst hotel ever
DO NOT STAY HERE ! Trust me on this one. Just don't. And if you are briefly forced to,(as we were since our travel got bummed up and we arrived at 4am in Roanoke with no prior knowledge of this place and it was cheap and close) then make sure you NEVER leave your room unattended and be prepared for old bread and some jelly packets as their "SuperStart Breakfast" and be prepared for no housekeeping and be prepared for continuous "extra charges-cash only please" absolutely wretchedass. Period. I want my money back but since that ain't going to happen, I'll make sure corporate knows about what's really going on in that place. Smh. Awful.
真实旅客
7 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Don’t do it!
I booked this room for a much-needed night away from kids as I’m a grandmother raising two toddlers. I booked this hotel because it said it had a pool and I thought what better way to relax then by the pool I get there I found out the pool is not open. OK that’s fine but then I enter my room room was very large air conditioner work great but that was the only good thing about the room holes and walls. Cigarette burns on the walls dirt build up in the corners of the room it had a bathtub with a shower and a walk-in shower in the walk-in shower had standing water that was brown. The table was fallen apart, baseboard coming off walls not to mention the electrical wiring hanging off a wall in the bathroom definitely would not stay there again the only reason I didn’t demand a refund is because I’ve booked it nonrefundable on hotels.com.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Harold
Harold,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
Tavin
Tavin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 20 日
worst ever seriously
Probably the worst place I have ever stayed at. The first room I was given had no window and had plywood over it. The second room was wide open, no lock and cigarette burns on blankets
Ian
Ian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
Room
Room smelled like animals
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Harold
Harold,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Felicity
Felicity,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Strong weed smell
Checkin was fast and easy but the property smelled of weed and my non smoking room smelled of cigarettes. The floors around the baseboards were dirty and the bed was very creaky.
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
Disgusting
Do not stay here. Room was absolutely disgusting, clearly not cleaned between guests. The bathroom light didn’t work and there was a giant hole in the ceiling with exposed wiring. Stains on every service, qtips on the floor from prior guests, literally every inch of this hotel was filthy. Hotel refused to move to a different room and refused refund. 0/10 stars. Save your money and stay somewhere else.
Kirsten
Kirsten,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 15 日
Dont do it
This place was awful. Cellings were falling down in walkways. Pet feces and urine were also in walkways. Room was very dirty, out of date, and in desprate need of repairs. Broken tiles in shower, cigarette burns on sink and comforters, walls covered in dirt and smudges, think dust on lighting fixtures, and my towels had black smudges on them. The pictures on the website are a false representation of what it really looks like.
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Harold
Harold,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 12 日
It was the worst experience of staying for 2 days. The blankets were terrible; there were cigarette holes in them. There was too much dust on the headboard, and the smell of cigarettes was horrible. Do not stay here, it's better to pay a little more for a different hotel.
Mitra
Mitra,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 11 日
Jared
Jared,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Good deal for the price.
The room was ok. There were several hand bars in the bathroom for bathing safely. The bathroom and sink area could use some updating/maintenance. Otherwise, it appeared clean.
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 8 日
Awful stay for 1 night
Very run down, no pics on walls, 1 wash cloth, king mattress very mushy :(
No coffee offered, microwave and fridge in room tho , smelt like cigarettes, sheets had tears in them, cobwebs in ceiling corner
Very disappointed