In the heart of Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur offers a luxurious retreat. Unwind in the sauna or indulge in a rejuvenating massage at this upscale hotel near Berjaya Times Square. With shopping on site and an outdoor pool nearby KLCC Park, guests enjoy convenience and relaxation.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Health club
Sauna
Self parking
24-hour room service
Spa services
Conference center
Business center
15 meeting rooms
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Premium TV channels
Garden
The current price is CNY958
CNY958
CNY1,148 total
includes taxes & fees
May 17 - May 18
Why we love this property
Business meets pleasure
Located in the city center's business district, this hotel offers 15 meeting rooms. After work, guests enjoy spa services and 24-hour room service.
Diverse cuisine choices
Experience Chinese and international flavors at this hotel's restaurant. The bar offers drinks, while breakfast includes buffet and vegetarian options.
Spa sanctuary
The hotel provides daily spa services from facials to massages, plus a sauna. Rooftop and ground gardens enhance this wellness haven.
Subang (SZB-Sultan Abdul Aziz Shah) - 40 min drive
Kuala Lumpur International Airport (KUL) - 52 min drive
Kuala Lumpur Pasar Seni Station - 4 min drive
Kuala Lumpur Masjid Jamek Station - 4 min drive
Kuala Lumpur KTM Komuter Station - 5 min drive
Bukit Bintang Station - 7 min walk
Conlay MRT Station - 8 min walk
Imbi Station - 12 min walk
Restaurants
Restoran Win Heng Seng (永兴城茶室) - 3 min walk
The Lobby Lounge - 1 min walk
Wizards - 1 min walk
The Den @ Capri By Fraser - 1 min walk
Li Yen 丽苑 - 2 min walk
About this property
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur offers a great location, putting you within just a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Li Yen, which serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Bukit Bintang Station is 7 minutes and Conlay MRT Station is 8 minutes.
At a glance
DONE
Hotel size
365 rooms
Arranged over 20 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (MYR 12 per night)
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
Private dining
24-hour room service
Water dispenser
What to do
Shopping
Working away
Business center
15 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
2 buildings/towers
Built in 1997
Rooftop garden
Garden
Terrace
Health club
An outdoor pool
Spa services
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Visual alarms in hallways
Grab bar in bathtub
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
The Patisserie - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge - This lobby lounge serves lunch and light fare. Open daily.
The Library - This fine-dining restaurant serves dinner only. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs MYR 12 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does The Ritz-Carlton, Kuala Lumpur offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Kuala Lumpur?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton, Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, Kuala Lumpur?
Yes. Self parking costs MYR 12 per night. Parking spots may be limited.
What are the check-in and check-out times at The Ritz-Carlton, Kuala Lumpur?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Ritz-Carlton, Kuala Lumpur and nearby?
The Ritz-Carlton, Kuala Lumpur has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near The Ritz-Carlton, Kuala Lumpur?
Yes, Li Yen offers Chinese cuisine.
Does The Ritz-Carlton, Kuala Lumpur have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Ritz-Carlton, Kuala Lumpur like?
The Ritz-Carlton, Kuala Lumpur is in Bukit Bintang, a short 7-minute walk from Bukit Bintang Station and 6 minutes' walk from Pavilion Kuala Lumpur.
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Reviews
The Ritz-Carlton, Kuala Lumpur Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a variety of high-quality food options with excellent table service. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Food
Breakfast
Air conditioning
Fitness center
Shopping
Shopping area
Shopping malls
Reviews
Verified
10/10 Exceptional
Apr 8, 2026
Amazing location, beautiful hotel, and a great stay overall. Everything from the ambiance to the comfort made the experience truly enjoyable. Highly recommended!
syeda
syeda, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Good breakfast, very good service. You feel the luxury vibe.
Silviya
Silviya, 3-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Wonderful staff and excellent services.
Minh
Minh, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Room was well decorated and clean , staff courteous
Mohamed
Mohamed, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Clean rooms, great facilities, customer care staff excellent.
Housekeeping great
Pamela
Pamela, 6-night trip
Verified
8/10 Very good
Dec 13, 2025
Service at check in desk very good as well as the concierge service
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Staff at reception were friendly and efficient
Su Ping
Su Ping, 1-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Great property. Really nice amenities. Wonderful stay.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Great location great service great people
Kartikumar
Kartikumar, 4-night trip
Verified
8/10 Very good
Nov 30, 2025
Close to petronas towers and high end designer shopping
Gagandeep
Gagandeep, 1-night trip
Verified
8/10 Very good
Jul 25, 2025
Great stay
Great location which is not on the main road which is crowded and noisy
Chan
Chan, 2-night trip
Verified
8/10 Very good
Jan 21, 2025
Good location, close to Pavilion shops and great breakfast.
Samad
Samad, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2024
Excellent location and friendly staffs
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Fab location and amazing staff and service
Daniel
Daniel, 6-night trip
Verified
10/10 Exceptional
Jun 19, 2025
Close to amenities but confusing location for drivers. Excellent service, staff, and buffet breakfast! Would definitely stay again.
Tariq
Tariq, 4-night trip
Verified
10/10 Exceptional
Oct 11, 2025
We only stayed one night but it was well worth it. The hotel is conveniently located near the pavilion shopping mall which is their main shopping area and it is connected with air conditioned walkway which was nice. We didn't get to participate in breakfast or dinner or the pool but all looked great. Definitely would stay here again. Highly recommend.
woody
woody, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
We had the best stay at The Ritz-Carlton. The level of luxury, comfort, and service was exceptional from start to finish. The staff, especially housekeeping, were outstanding — incredibly attentive, warm, and genuinely caring, making us feel like family while catering to our every need. The hotel was immaculate, with housekeeping attending twice daily to ensure the room was perfectly clean and fully stocked.
We were delighted by the thoughtful complimentary birthday setup for my husband upon arrival, complete with a cake, which was a wonderful surprise. The daily delivery of a fresh mini cake to our room was a lovely luxury touch. The hotel is also in a fantastic location, with everything within walking distance, making it easy and straightforward to explore and enjoy the area. A truly memorable and refined stay.
Sajada
Sajada, 4-night trip
Verified
10/10 Exceptional
Nov 3, 2024
Excellent location and great service
Shujaat
Shujaat, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2025
The staff was great!!
Masato
Masato, 2-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
NARINDER
NARINDER, 3-night trip
Verified
10/10 Exceptional
Sep 6, 2024
A grand hotel with absolutely the best staff service ever
Scott
Scott, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2023
Very good hotel. The staff are also kind.
KOJI
KOJI, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2024
Exceptional Staff, service, and Cleanliness.
Alexis
Alexis, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2024
Every time I come to KL I always stay at this property, nice hotel, very professional staff and also a stones throw away from the city centre.