Have never been to multi story hotel property without a elevator. Not a deal breaker but certainly inconvenient. Only one ice machine and it was on the main floor but it was clean and working. Check in was pleasant, room was very nice, clean and comfortable. Bathrooms are tiny but clean and everything was functional. Breakfast was basic self serve fare. Waffles, biscuits and gravy, fruit, cereal, bagels etc.. Fresh and well stocked, just don't wait until close to 10am and expect the works to be available. They understandably let things wind down. Overall I would highly recommend a stay here. We were in town for a wedding, stayed 2 nights and were very happy with what we got for the price we paid.