Tried to cancel the booking and got the run around until i just gave up. Never booking with Hotels.com ever again.
Zedekiah
1 晚行程
10/10
Great hotel. I'll stay there again.
Jayson
1 晚行程
2/10
The hotel was extremely dirty, cops in the parking lot and the people hanging out in tha halls made it feel very unsafe. The two guys that watched us go to our room and then mess with the door handle to our trying to get in made me very nervous. We left. I refuse to stay In A situation that makes me feel threatened. The front desk staff didn’t care at all about my concerns. Do not stay at this hotel. The worst experience I have ever had.
Erlinda
1 晚家庭旅行
6/10
The room was reasonably clean. I liked the fragrances that were wafting in the hallway & stairwell. The carpets were worn & dirty, bathroom toilet would not shut off after flushing without rattling the handle. Bathroom faucet handle was very loose & tricky to adjust hot/cold
Priscilla
4 晚家庭旅行
2/10
Katherine
7 晚行程
4/10
真实旅客
3 晚家庭旅行
8/10
Vanessa
2 晚行程
10/10
真实旅客
1 晚商务旅行
10/10
Our stay was excellent. The front was very helpful and understanding. I will book here again
真实旅客
2 晚商务旅行
10/10
Everett
1 晚行程
10/10
Tim
2 晚行程
4/10
horrible breakfast, coffee was cold.
Hotel needs remodeling
真实旅客
3 晚商务旅行
8/10
The hotel was clean. Costumer was nice. Breakfast was a little lacking.
Xavier
1 晚行程
2/10
Annalee
2 晚行程
8/10
For the price it was ok. Noisey can hear the freeway noise.
Could do better with the breakfast. They weren't watching to restock food. Some more attention to the customers would be nice.
Jerrilee
1 晚行程
6/10
Hallway smelled fine but room 122 had a bad smell (like a vacuum bag), we bought deodorizer but it only helped for 5min after you sprayed it. Curved shower curtain rod was hanging down when we checked in, maid knew because she tucked the curtain into the tub grab handle to keep it away from the toilet. Had to tape curtain to ends of rod so we could shower without spraying water everywhere. PLEASE FIX THAT! Toilet was loose on floor, general hotel areas looked like they need a quality maintenance program/person.
Breakfast was comparable to other hotels of the same price and not bad at all.
Outside areas are dirty and appear like no one cares to clean.
Pool/spa areas need cleaning and maintenance but are operable.
Wouldn't stay again unless desperate.
真实旅客
2 晚家庭旅行
10/10
Quiet, good location and friendly staff
Tracy
4 晚家庭旅行
6/10
Richard
3 晚行程
2/10
April
1 晚行程
4/10
Staff were rude when asked about clean towels during a 3 night stay. Staff short tempered while checking in english was very very poor which caused frustration for both parties. FOUND UNKOWN DIRTY SOCKS AND UNDERWEAR in our room underneath the bed when checking room to leave.
Brittany
1 晚家庭旅行
10/10
Aaron
1 晚商务旅行
6/10
This was literally the most run down place I have ever stayed and I am used to traveling cheap. The bed and bathroom were clean but everything else was grungy. They do also have a big hot tub with jets.