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San Palace Hotel

3.5 star property
Hotel with spa, near Train Street

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In the heart of Hanoi, San Palace Hotel offers a serene escape. Relax by the outdoor pool, indulge in a rejuvenating spa treatment or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room.

Deluxe Double or Twin Room. | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room.

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City-View Terrace Suite

City-View Terrace Suite | Minibar, in-room safe, individually furnished, desk

City-View Terrace Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room with Window

Premium Room with Window | Minibar, in-room safe, individually furnished, desk

Premium Room with Window

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Balcony Room

Premium Balcony Room | View from room

Premium Balcony Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room With Window

Family Room With Window | Minibar, in-room safe, individually furnished, desk

Family Room With Window

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train Street - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 13 min walk - 1.1 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 9 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Coffee Ga Dong Duong - ‬3 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Nét Huế - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

San Palace Hotel

San Palace Hotel offers a great location, putting you within just a 10-minute walk of Train Street and Hoa Lo Prison Museum. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps, or facials. Other highlights include an outdoor pool, a poolside bar, and a children's pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking only on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 54-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.

Also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel offer free cancellation for a full refund?

Yes, San Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at San Palace Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at San Palace Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by San Palace Hotel?

Yes, an airport shuttle is available. The charge is VND 517000 per vehicle one-way.

What are the check-in and check-out times at San Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at San Palace Hotel and nearby?

San Palace Hotel has a spa and an outdoor pool.

Are there restaurants at or near San Palace Hotel?

Yes, there's an onsite restaurant.

What's the area around San Palace Hotel like?

San Palace Hotel is a short 9-minute walk from Hanoi Railway Station and 11 minutes' walk from Hoan Kiem Lake.

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Reviews

San Palace Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a good selection of options, including hot dishes, fresh fruits, and excellent coffee. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Bed

Reviews

10/10 Exceptional

Nice place to stay

10/10 Exceptional

Good hotel
Jane, 1-night trip

10/10 Exceptional

Lovely hotel. Great location and amazing staff.
Marieke, 1-night trip

10/10 Exceptional

Great stay at this wonderful hotel, very helpful & friendly staff
Selena, 3-night trip

10/10 Exceptional

Good location
Gauduel, 1-night trip

10/10 Exceptional

Very attentive staff.
Huy?n, 1-night trip

10/10 Exceptional

Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.

10/10 Exceptional

Staff are very friendly and polite.
Howard, 3-night trip

10/10 Exceptional

Great location. Wonderful staff
Melanie, 3-night trip

10/10 Exceptional

Good breakfast. Excellent staff. All staff were friendly and very helpful with any issues. Excellent location in the Old town.
B, 1-night trip

6/10 Good

Friendly helpful staff.
Peter, 1-night trip

10/10 Exceptional

Nothing to complain about except Wifi speed Great location , great staff
Charles, 3-night trip

10/10 Exceptional

The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Gerald, 4-night trip

10/10 Exceptional

Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Tania, 1-night trip

8/10 Very good

Exceptional service

I enjoyed staying at the San Palace. The service was great.
2-night trip

10/10 Exceptional

Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Gayle, 5-night trip

10/10 Exceptional

Amazing staff, couldn’t do enough for us, especially Lily !!! Lovely young lady , spoke good English so helpful and also making sure we was safe, and looked after from start to finish . Hotel food very good, rooms nice with balcony.
Jacqueline, 3-night trip

10/10 Exceptional

Friendly staffs and clean room. Cozy pool on the roof. In short, very nice hotel! I recommend
SATOSHI, 2-night trip

10/10 Exceptional

really good trained stuff here. also kind and friendly
Shusei, 5-night trip

10/10 Exceptional

The San Palace Hotel is on the edge of the old quarter a d within a few minutes walk to train street. Multitude of food and attraction on the doorstep. The rooftop pool and bar a great oasis after a busy day on the streets. Staff went out of their way to help wherever they could.
Robert, 5-night trip

10/10 Exceptional

Great stay in the heart of Old Hanoi

We stayed here two nights, one when we arrived in Hanoi from the U.K. and one when we arrived back from our Ha Long Bay cruise. Both times the staff made us feel welcomed and were extremely friendly, accommodating, courteous and overall lovely. We would recommend staying at L’Harmonie to anyone visiting Hanoi for a short or long stay, our room was comfortable and the air con great, the location is 10/10 and the breakfast was hot and tasty.
Cynthia, 1-night trip

10/10 Exceptional

Book this hotel!

Very nice staff with great level of English and concierge-like service, great location and overall very good value for money. Hotel actioned on the feedback we gave, we had a pleasant experience with the staff getting to know us. Minor improvement point: softer and lower pillows.
R.P, 2-night trip

10/10 Exceptional

The staff was amaising. Camilla was great !! Very helpfull and kind.
Yael, 1-night trip

10/10 Exceptional

Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Chung Keong, 3-night trip

10/10 Exceptional

If you are looking for a hotel and or an agent than Daff is your go to. She gave us local information and useful tips for traveling around Vietnam, helped us to organise Ha Long Bay tour, Ninh Binh, Sapa, Hue, Da nang, Hoi An and Mekong Delta Trip. Our trip was seamless and very enjoyable. The hotel is clean with a contemporary touch, rooms are spacious with toiletries Weekends the roads are closed so scooters and cars are banned so walking is pleasant Breakfast is very good we couldn’t get enough of the fresh fruit
Huy?n, 1-night trip