Great hotel, friendly staff and comfortable bed. The bathroom and shower were also lovely.
My only gripe is that it was a very hot day and it seemed like the room didn’t get cool enough to our satisfaction (I understand that others may find it satisfactory) for quite awhile. Nearly till the sun went down.
真实旅客
1 晚行程
4/10
Hotel needs an upgrade. Room was dark and dingy.
Mary
1 晚商务旅行
8/10
Hyejin
1 晚家庭旅行
10/10
Didn’t get the managers name but was such a great and helpful guy
Antoine
2 晚商务旅行
10/10
Really enjoyed my stay
Rodger
2 晚结伴旅行
10/10
Alex
1 晚行程
10/10
Janiya
1 晚行程
10/10
Nice
Carter
2 晚行程
4/10
Three were break-ins to three cars in the garage. One owned by my client (in valet) who made me aware of this after I checked in and had self parked. The hotel staff was not overly concerned. After some consideration and the fact the my car is not yet 6 months old I switched hotels. I had prepaid and had no recourse. I have stayed at the Westin in downtown Cleveland before - a fact I had forgotten but when I walked in I recalled that I was unimpressed the first time. I won’t stay there again.
Lucy
1 晚商务旅行
10/10
I really enjoyed my stay here. The staff was super friendly. The restaurant inside was also very nice. A cute vibe. I will be back for
Sure.
Menika
2 晚行程
10/10
조용하고 침대가 편안했어요
Taehyun
2 晚商务旅行
10/10
A very clean and efficient hotel.
Precious
1 晚商务旅行
10/10
Everything was great. Well parking was too expensive. 🙂
Howard
1 晚行程
10/10
Wonderful hotel. Amazing staff.
Donald
4 晚家庭旅行
4/10
The room smelled of cigarette smoke or mold. AC ran all night, couldn’t get it to turn off.
Stephanie
1 晚行程
10/10
Perfect place to stay downtown. Close to all the mIn attractions.
Neysa
1 晚行程
10/10
Ryan
1 晚行程
10/10
Really enjoyed.
Ticey
1 晚结伴旅行
4/10
chike
4 晚行程
10/10
Friendly staff!
Heather
3 晚行程
10/10
Chantelle
1 晚行程
8/10
We took a quick trip from Pittsburgh to Cleveland to see the Rock n Roll HOF and the Football HOF in Canton. Staying at the Westin was very convenient. The gentleman working the front desk was amazing! He was very kind and very professional. He spoke to us about our visits to both HOFs and wished us luck with our football season (Go Steelers!) We gave him our condolences for having Kenny Pickett on his team 😉.
Our room was very spacious and very clean. Housekeeping was also very pleasant.
We ate dinner at the Winking Lizard which was conveniently connected to the hotel. The weather was cold and wet so we appreciated not having to go out into it.
The self pay parking garage was also very convenient.
Overall we'd definitely stay here again!