Location was great, hotel was nice, the big issues was the air conditioning. We changed rooms theee times but it was the same issue each time where the air conditioning was not working properly and it was very hot in the room
michael
3 晚家庭旅行
2/10
Nice people working there.
The place is ready for Board of Health to condemn.
We changed our original room right after checking in as there was a 100+lb. dog nonstop barking. That was k.
They put us in a total dump of a room. We didn’t notice anything until we came back from dinner and got in bed. I immediately had a Red Ant on my arm when I was under the covers. Freaked me out to fall asleep.
The ceiling near me had a huge wet y low stain.
Many more ceiling stains. The walls had flood stains from the ceiling that went down the walls.
Next to it he air conditioner below/beside the window to the he wall was literally split patched, wet and still split. Picture show the split and rot!
I used a cup to brush my teeth and left it by the sink. After a quick shower there was a red ant in the cup of water.
We told the front desk and they moved us to a nice room. My question is, why did they put us in RM 338 if was rotting?
Supposed they were going to take our first night (of three) off our bill. Never happened!!
We paid more $1000 for 3 nights!! Never again!
vivienne
3 晚行程
2/10
We were hit with a 30 dollar destination fee. When explained to me was for use of the pool,gym, parking etc. we didn't use any of these amenities. We will never stay there again
Robert
1 晚行程
10/10
The staff was excellent! Alex went out of his way to make sure our stay was top notch!!!
Sandra
2 晚家庭旅行
6/10
Our sink leaked in the bathroom and everything kept getting wet make up bags towels etc
Ronald
2 晚行程
6/10
We got to our room with one bed with no bedding on it and cleaning chemicals in the room. They did bring us bedding but no discount or anything.
Katherine
1 晚家庭旅行
10/10
Lily
2 晚家庭旅行
10/10
Kathleen
1 晚行程
10/10
erick
2 晚行程
8/10
Candace
1 晚结伴旅行
10/10
Stephany
2 晚家庭旅行
10/10
Allison
1 晚结伴旅行
8/10
ANTHONY
2 晚家庭旅行
8/10
The boys enjoyed the spash pool and the regular pool. The area has great restaurants
parking was free at the hotel vut the reat of the town was $$$
Brenda
3 晚家庭旅行
10/10
Jennie
1 晚商务旅行
8/10
Parking lot as an issue not enough.. pool was very crowded an hot tub was COLD an cloudy
Patricia
1 晚家庭旅行
8/10
Staff is exceptional - friendly and helpful - very patient and kind. Rooms are a little worn, but clean. Great location, easy to walk to main attractions, restaurants and bars.
Katherine
2 晚家庭旅行
10/10
Laurie
1 晚行程
10/10
Jessica
2 晚行程
8/10
For the price the hotel is rather dated and some areas look dirty. The side chair in our room had food/liquid stains on it. Expected the hotel to be a little more upscale.
Marsha
2 晚家庭旅行
8/10
Nice place to stay!
Jennifer
1 晚家庭旅行
10/10
Very personable desk clerk
Charles
1 晚行程
8/10
I stay here a lot my grandkids love splash pad but at night the pool was suppose to be closed but rowdy people were still there after 11pm very loud
Edward
1 晚行程
2/10
Terrible experience, dirty smelly rooms. Very unsanitary found blood and toms of stains in 2 differentrooms. Will not go back nor recommend any to stay here.