Everything was good. I appreciate wood floors and no carpet considering the hotel is pet friendly. Check in was easy, fast and the gentleman at the counter was very helpful and courteous.
Carol
Carol,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
We reserved a handicapped accessible room ahead of time and didn't receive one. There was a plastic bag with used tissue left in the room from previous guests. And there weren't many restraunts nearby.
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
walter
walter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
I have stayed here several times, rooms have been renovated since my last stay and everything is very nice. Was very surprised and very pleased
Kelly
Kelly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Modern Design
A bit to modern decor for our liking.
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
Rip off artist and gougers
Got charged a 50 undisclosed pet fee plus another $15 for the pet fee. Totalling an extra $65 plus tax. Never was asked if I had a pet with me. Didn't try to hide the fact that I had a dog. Parked right in front of lobby when checking in with dog out open window. Walked by office with the dog plenty of times front desk person saw me plenty of times and didn't mention at all about not disclosing a pet up front. i would've kindly paid the pet fee. Instead of just charging me the 15 or the 50 they charged me a undisclosed fee and a pet fee. Didn't find out til check out and the front desk person said they couldn't do anything and if I wanted to complain they gave me the owners card. Plenty of places to stay in Santa Rosa that are better and won't rip you off. If you do plan on staying here.Better say you have a pet of they will gouge you. Stay at your own risk
chad
chad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Trisha
Trisha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Nice
It was quiet and comfortable.
Claudia
Claudia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
These people were vey helpful. The room wasn’t as good as Best western but still very acceptable.
Jan
Jan,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
To whom it may concern: "Upon arrival, the room seemed clean and comfortable. However, after dinner, my son and I discovered a roach struggling on its back. I removed it and informed management, who offered to relocate us. Given our exhaustion from an eight-hour drive, I opted to stay put and avoid further disruption." Later that evening a spider appeared the size of a dime. The floor board was peeling off wall. When I advised the manager about the situation he didn’t seem to care that we had insects in our. He also indicated that the exterminator was in our room and found dead roaches also. Beware before you book a room at this location a terrible place.
Ernest
Ernest,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Get what you pay for in a small, remote town...
Staff was friendly and helpful. Property was dated and in need of renovation, but it is in a very small town, so somewhat expected. Not a lot of traffic staying there so I'll give them a break since the staff was pleasant.
Frank M
Frank M,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Lawrence
Lawrence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Amazing place to stay.
Nancy
Nancy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
It was an ok place to stay. I did appreciate that its pet friendly, but the floor had pet hair from previous pets, hair was in the corner of the bathtub.
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Comfortable
The check in was fast and relatively friendly. The bed was very comfortable and I slept well, however, the ceiling was cracked and the vinyl baseboards were coming off the walls. Bathroom tile floor loomed questionable as far as cleanliness.
Anetha
Anetha,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Roger
Roger,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Great nights sleep
It was just a one night stay to our next location. Was surprisingly clean and beds were comfortable. Parking lot well lit.
We would stay again!