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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel in Glen Allen

Choose dates to view prices

Near Short Pump Town Center, Extended Stay America Suites Richmond Glen Allen Short Pump offers a warm welcome with in-room WiFi and laundry facilities. Enjoy barbecue grills on site, unwind at the gym or take advantage of self parking.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (7)

  • Housekeeping (on request)
  • Fitness center
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities
The current price is CNY555
CNY645 total
includes taxes & fees
Jun 24 - Jun 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Deluxe Studio, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
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  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
6.4 out of 10, 695 reviews
The price is CNY549
CNY638 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • Elk's Lodge - 5 min drive - 2.7 km
  • Short Pump Town Center - 6 min drive - 4.2 km
  • Broad Street - 22 min drive - 21.5 km
  • Greater Richmond Convention Center - 23 min drive - 22.8 km
  • Kings Dominion - 30 min drive - 37.6 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Capital Ale House - ‬11 min walk
  • ‪Five Guys - ‬14 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬17 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

  • Extended Stay America Suites Richmond Glen Allen Short Pump puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping on request (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Does Extended Stay America Suites Richmond Glen Allen Short Pump offer free cancellation for a full refund?

Yes, Extended Stay America Suites Richmond Glen Allen Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Extended Stay America Suites Richmond Glen Allen Short Pump?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Extended Stay America Suites Richmond Glen Allen Short Pump and nearby?

Extended Stay America Suites Richmond Glen Allen Short Pump has a fitness center and a picnic area.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

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Reviews

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

6.2

Good

6.2

Cleanliness

9.0

Location

7.4

Staff & service

6.0

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Couch
Bathroom
Smoking
Kitchen
Elevator
Desk
Shower

Reviews

Verified

8/10 Very good

It was ok there were to many kids running around unattended by themselves. Food around the property was nice and no cups or napkins in the room was kinda crappy
Angela, 1-night trip
Verified

4/10 Fair

People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.
Tiffany, 1-night trip
Verified

10/10 Exceptional

I had a real nice state there everything was nice and clean
Beverly, 1-night trip
Verified

10/10 Exceptional

Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice!
Ella, 1-night trip
Verified

10/10 Exceptional

Nice Stay the staff was great
Omar, 1-night trip
Verified

10/10 Exceptional

Quiet, yet plenty of shopping and dining within a few blocks away.
Roddney, 3-night trip
Verified

10/10 Exceptional

I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Omar, 1-night trip
Verified

8/10 Very good

Property was in a nice location and close to everything!!
Belinda, 2-night trip
Verified

6/10 Good

The room was clean overall and comfortable but there were two live roaches in my room!
Kathryn, 1-night trip
Verified

10/10 Exceptional

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Elizabeth, 1-night trip
Verified

10/10 Exceptional

It’s secluded
Dre, 2-night trip
Verified

10/10 Exceptional

I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Ryan, 1-night trip
Verified

10/10 Exceptional

Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Patricia, 2-night trip
Verified

10/10 Exceptional

I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Robert, 2-night trip
Verified

6/10 Good

Stayed a week had roaches in room breakfast was very limited but service was good
Gary, 7-night trip
Verified

6/10 Good

Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Bradley, 2-night trip
Verified

6/10 Good

The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Toyla, 6-night trip
Verified

6/10 Good

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
P, 5-night trip
Verified

10/10 Exceptional

Good

Very professional customer service also i enjoyed the convience of having shopping centers and food near
Antione, 2-night trip
Verified

10/10 Exceptional

It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Fawad, 1-night trip
Verified

2/10 Poor

The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Lilian, 1-night trip
Verified

6/10 Good

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Allison, 1-night trip
Verified

2/10 Poor

Cockroaches

First off the receptionist was lovely, there was no issue with service. Within an hour of being in our room we found six cockroaches. We asked to be transferred but there were no other rooms so we were given a refund
1-night trip
Verified

4/10 Fair

Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Cindy, 1-night trip
Verified

2/10 Poor

terrible customer service and bumped room

I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
Virginia Gale, 1-night trip