I had a terrible experience at this hotel. I was charged twice for my stay, and getting the issue resolved has been a nightmare. The front desk was unhelpful and kept giving me the runaround instead of fixing the problem. I expected better service and accountability. I won’t be staying here again, and I don’t recommend it to anyone who values honest billing and customer support.
Diego
Diego,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Hotel
Tina
Tina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Haroon
Haroon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Bethelhem
Bethelhem,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
LaDeana
LaDeana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Excellent Hotel
Amazing! Room and the entire facility was clean! Hot tub and pool were both excellent!
Linda
Linda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Haroon
Haroon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Chet
Chet,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
Haroon
Haroon,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Did not bring fresh towels the next day as requested when checking in per their asking.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
Hotel
The only thing I have to say is check-in was at three. We cannot check in until 430 and we were there for a baseball game so we had to have my son go with another team member just so we could check in. The lady at the front desk was very nice about it. you can tell she was a little stressed out about it, but she did well. There was a line from the front desk all the way to the door just for people trying to check in and her calling to make sure that rooms were clean so she can start handing out the keys so we could go put our stuff up. We’ve never had a problem here we always stay here.. hopefully we can continue to do that.
Yvonne
Yvonne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Ashley
Ashley,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Please make the rooms more soundproof
Noise coming into the room through the closed door to our room very early in the morning was ridiculous. We could hear every last word of several phone conversations going on in the hallway while we were trying to sleep. Every time someone would let their room door shut during that time, the sound reverberated down the hall and into our room. This made it impossible to sleep past about 6:30 in the morning. In all our years of staying at numerous other hotels of similar price range, the sounds coming from the hallway into our room has never been so annoyingly loud.
Other than that, the bed was very comfortable and we were happy with everything else during our stay.