Stayed here on numerous occasions. Comfy room but I do wish they wouldn’t drag the trolleys around at 7am in the morning as that woke me up and there was no drinking water in the room. Tried to notify reception but no one answered after numerous attempts.
Not as good as previous stays but still a nice hotel
Dave
Dave,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Gareth
Gareth,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Kathryn
Kathryn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Patrick
Patrick,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Great facilities
The hotel was really nice & had good facilities with a pool, sauna & steam room all included & a restaurant available onsite. Unfortunately the room we were in didn’t have working air conditioning & it was the hottest weekend of the year, we did have a fan but it didn’t help too much.
D
D,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Anna
Anna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
Horrible
Breakfast (to name that) was awful. Croissant a plate of fruits that look horrible, and coffee to be served from a thermo. That’s the continental one, to an extra £5, you get to have sausages and eggs! £25!!
Asked for an early check in, on a Sunday. The place was empty. Receptionist explained it was £10 per the hour in advance. It was 1:25 and he wanted to charge me £20. Reduced after to £15. While I was walking the cleaning people were doing some bedrooms and talking how empty the place was. When I got to my bedroom after a massive walk, the door was opened bc the room was not ready yet. Picture attached.
Mattress is HORRENDOUS!
Last night I couldn’t sleep bc of the noise from other guests. They should have been said about the time.
Only thing that saved is the gym/spa, but careful, some animals also use (gym member not hotel guests) it so they don’t know how to behave.
Avoid it!
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Frances
Frances,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Terrible room/service/value for money
Booked through Hotels.com but clearly because of this we were given the worst room in the hotel. Given a disabled room (which we hadn’t requested) right next to a fire door which banged all evening/night. Air conditioning which was essential because of the heat was like trying to sleep inside a jet engine. Room overlooked the air conditioning plant. Absolutely no atmosphere at all, no flowers or plants. Service in bar very poor - offered a G & T in a highball glass and had to ask for a slice of lemon. We walked out of the dining room (which was laid out like a school dining room just to cram more tables in) as no one bothered to come and serve us and they were clearly having issues with other customers. Paying £208 for this was an absolute disgrace.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Away for work
This was a one night stay for work. I have stayed here before and the room (316) was as good as the others I have been in. Bed comfortable, separate armchair with small table, good ensuite, even a trouser press! WiFi was okay, could not get a programme guide on TV. Receptionist looked tired and stressed. Ate here as well. Food lovely but service poor, I ordered my food and drink at the same time and I had to ask the person who brought me my food to get my drink, which was a bottle of water! Last food orders was 8:45pm. The card machine in the restaurant did not work and after 5 minutes of trying the machine from the bar was used.
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
A mediocre stay
I will stay at the hotel was mediocre. We expected more from the McDonald group of hotels to be honest.
The lady who greeted us on reception didn’t smile and wasn’t friendly or welcoming.
The room was hot and stuffy, but was fine once we opened the window unfortunately it did also smell of steel cigarettes, as did the communal corridors.
The signposting around the hotel was poor and it was easy to get lost when trying to find our way back to reception.
The area where all of the breakfast buffet was served was too small for the number of guests and everyone was getting under everyone else’s feet.
We had breakfast at 8:45 and were disappointed to find that some of the items had already run out.
Whilst I’ll stay was reasonably good value for money, I feel that everything just needs reevaluating and updating at this hotel.
Jo
Jo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Great stay
We went for dinner in the evening. Chad was great at setting up the table and was very attentive. Holly went into the wine cellar for us and managed to find the last bottle of red in the cellar that we ordered!
J
J,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Dawn
Dawn,10 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Brendan
Brendan,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Mike
Mike,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Nicola
Nicola,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
Rather poor, made a decent base though.
Carpet in bedroom going threadbare and in halls worn to the point of contouring and threadbare in places.
Shower controls and fittings were coming off and the screen wasn't that effective at keeping water in the shower.
TV remote filthy.
Tables in dining room and outside not wiped down properly and dirty.
Food of catering pack/boil in the bag quality and mean portions not reflective of the price.
Staff in restaurant forgot orders and said they could not change meal bookings- later reception staff told us this wasn't true.
No instructions in men's changing room of swimming pool on what to do with used towels despite charge for not returning them, which wasn't explained when they were handed out.
The same (probably staff?) car parked in the only disabled bay without a blue badge for the whole time we were there.
We were asked to pay for a meal at the bar which we hadn't had and wasn't signed for. Thankfully staff did not insist on payment as it wasn't signed for.
Hotel was hard to reach on the phone to cancel a meal booking and they didn't seem to notice when we didn't turn up.
Would have been happier if the price reflected the quality.
Sam
Sam,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Ryan
Ryan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Sat
Sat,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Great Hotel
A really nice hotel set in pleasant surroundings. The room was spacious and the bed comfortable. we had everything wen needed to make our stay enjoyable at this hotel - Thankyou