A truly luxurious and special hotel, beautifully decorated and maintained. Outstanding staff, lovely grounds to wander in, and excellent spa, we loved our stay.
Maria Lorraine
Maria Lorraine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Lovely stay despite challenges
On arrival reception staff tried hard to find a suitable room for us. My friend has mobility issues and the main house has no lift. A room was found in the West Wing which does. The room was clean and spacious, the beds were comfortable, tea and coffee making facilities very welcome. Unfortunately, although the bathroom was large with double wash basins my friend was unable to use the shower which was over the bath. She used the showers in the spa for the duration of our stay. There was a good choice of breakfast hot and cold food and beverages, in pleasant surroundings, with friendly, helpful staff. Would recommend but be prepared if you are visiting with friends or family with limited mobility.
Judith
Judith,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Not informed that we needed to pre book the spa and unfortunately it was fully booked for the duration of our stay, which was the only reason we booked a spa hotel
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Receptionist told us we had to walk up two flights of stairs as no lift. However there was a lift she obviously has not been shown her way around. However she was very pleasant just lack of training
stephen
stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Matthew D
Matthew D,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Nice x
Beautiful setting for a stunning property x
Need to sort your roads/pathways/carpark - seriously let’s down your image.
Air on would be an investment too.
Room great but bath taps need attention.
Reception staff great & efficient x
Tina
Tina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Mrs N J
Mrs N J,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Alexander
Alexander,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
A lively hotel let down by its restaurant.
A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
Ronnie
Ronnie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 29 日
Torturous night!
Impossible to sleep at night given room temperatures of 28 degrees +; without availability of AC.
Windows don’t fully open.
In the modern era, a far more comfortable sleep would have been had at a Travelodge, Premier Inn etc for a third of the price.
And the food quality: £25-30 a dish for Wetherspoons quality. Again, better off just going to Spoons!
Good venue for an event; terrible place to stay.
TW
TW,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
JET STORY SP. Z O.O.
JET STORY SP. Z O.O.,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Very delayed check in
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 14 日
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Really nice space in the English countryside. Enjoyed our time there. Great food. Great estate overall.
Giovanni
Giovanni,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Amazing hotel, we were there for a wedding and it was spectacular
Only gripe I had was my room was extremely hot even with the Dyson fan on and windows open and was incredibly uncomfortable getting ready so avoid room 116 in summer times !
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
An Enjoyable and Comfortable Stay
Down Hall was a truely beautiful hotel, very elegant and picturesque, the grounds were amazing, the hotel room was very spacious maybe the ventilation could be a litte better, but I was provided with a Fan so this aspect was addressed. Staff were very helpful throuhout my stay, and I was provided with everything I needed.
Joanne
Joanne,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Superb comfort, food & service
Lin
Lin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Nice hotel but shame the
A word of warning, this hotel has no air-con and is VERY hot - my room was 36c, the windows opened about 10cm and they couldn't switch my room or move me anywhere, should've researched it myself more. Staff wouldn't do anything to rectify the issue other than provide more fans. Think if you stayed in a chain hotel you'd be at least given some kind of compensation, it doesn't have to be much but a gesture brings the situation under control. Nothing was offered.
Rob
Rob,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Hi the soa was amazing rhe staff make you fill so relaxed. They are so friendly and helpful nothing to much. The hotel staff are so nice helpful and friendly. But the suite i booked for one night did not meet expectations. Considering the room was £386 for the night it had broken old furniture that looked very old and full of dust. Would no expect that in such a high class suit. The balcony railings where full off cobwebs where not been cleaned in a very long time. Not up to the standard it should be at all its was shocking to see in such a expensive suit. But the bathroom was amazing very clean and done to a very high speck
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Perfect birthday treat
Our stay was for my partner’s birthday I made a special request in the booking that there were red&white roses in the room when we got there. And there they were in a beautiful room with a little birthday cake it was a perfect couple of days. Food was delicious in the garden room and everyone was so nice and friendly and helpful