I only stayed two nights and was bitten by bedbugs all over my body. I was really helpless.
wei
wei,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 2 月 9 日
All good
Xinyu
Xinyu,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 23 日
I had made the wrong reservation date and arrived a week earlier. I went ahead and booked a more expensive room then at the desk and stayed 2 nights. Hotel is OK but refrigerator was not working properly and 1 A/C unit was out. Thankfully it was not that hot in the evening and the other one worked fine. Water pressure not so great in my room. Now for what I am most unhappy about. When I returned home I reached out to Hotels.com and asked to cancel the upcoming dates since I would not be using them. I even explained the issue. They reached out to the hotel and they would not cancel the reservation and said it was no refundable. Well I went on to Hotels.com and acted like I wanted to reserve a room for the same nights. Funny thing it said it would be refundable. So why could I make a reservation then and it be refundable or I could cancel but they told me the one I had actually booked 2 weeks earlier was not. I am pretty sure it was because I never book without being able to cancel in case something happens. So they lied. Its not like I did not pay double for the actual stay that I had but they also wanted my additional 100 and some buck for the dates I was not coming. Very disappointed. I will stay down the street next time I am in OKC. Take screen shots when booking!
Thomas
Thomas,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 18 日
Roaches
Killed a roach on the wall when I stayed
Deron
Deron,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
When called to book room was told they had 24hr airport shuttle but when arrived they do not. Place needs some tlc all around. When asked for some help from front desk she was nice asked the manager but he was unwilling to help.
Sherry
Sherry,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
Smelly and ran down
The rooms are dirty and not well-lit with lighting options. The pool hours were a bummer because we wanted to sim and never could do to it closing too early. The breakfast was minimal. You guys need to put some money and fix little things to make it not look so terrible. It's a room if you're on a budget, but It's not a nice hotel at all!
Rebecca
Rebecca,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
My bestie and I had a girls weekend and we loved the room! Beautiful, big, and that TUB!!!!! Definitely will start again.
Tiffany
Tiffany,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Lucila
Lucila,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 3 日
Won’t stay there again
First room I was given had a broken toilet seat and the TV didn’t work. I waited 20 minutes to check in even though there were two persons working the desk. One was working and the other was just ignoring everyone. They also spoke in their native tongue to each other which seemed unusual and unreasonable.
Jeffry
Jeffry,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Clean room
Clean room and felt safe
Milton
Milton,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
aj
aj,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 30 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Very helpful and kind, great pricing with an indoor pool we never get that lucky.
Darla
Darla,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 28 日
The staff were very un professional they did not communicate within each other the front desk person let a complete stranger check me out of my room and gave them my deposit all while i was at work when i got back to the room i couldn't get in my door was locked and they refused me any service i never received any of my belongings back which was top dollar thing's and centaimal belongings to me i definitely took a major lost amd mad abiut my things after all that they called security on me while i was on the phone with thier cooperate trying to see what could be done and how we could get things fixed they threatened to taz me and mace if i didn't get off the phone and walk out their property then they threatened to call the poilce on me for not cooperating and asking questions for my concerns of my reservations and belongings needless to say i never got the help the answers or my belongings nor my 150 deposit and refund for that day even after i left their building thry had their security driving around me following me harrasing me and etc... i woukd never recommended this place to anyone mean whike im in the mist of starting a law suit
Sidney
Sidney,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 27 日
0/10 Do NOT stay here
Twice during my one night stay hotel staff used their keycard to enter my room while I was in it. The first time was housekeeping (who said to me that she wasn’t told the room was occupied) coming to clean the room. The second time was the front desk clerk and security guard coming in to look for an item the previous occupant left behind. If the room had been cleaned prior to my check in why was housekeeping coming in to clean it and why is someone coming in to get an item that was left behind? Also, the only security camera I saw on the property was in the stairwell above a very poorly cleaned large what I can only assume blood stain. You definitely get what you pay for with this property. Also, they advertise that they have transportation to the airport but I was initially told they were having maintenance issues with their shuttle. Later on I was told it was an issue with the pick up/drop off at the airport. I understand that things happen but make sure you get your stories straight if you are going to lie to guests or just stop advertising shuttle service.
Alaina
Alaina,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Stay safe
Staff let themselves into our room no knock, no warning, also got hurt at 6pm. Still don’t know who it even was but they had a key to my room. Front desk didn’t do anything. Didn’t offer anything. Breaks fast is also DISGUSTING. Just don’t waste your money.
Geoffrey
Geoffrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
RONNIE
RONNIE,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Everything was great. But only problem was the tv did not function properly
Leroy
Leroy,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
They gave me a hard time about having a service animal. Then my airport shuttle I scheduled for 4 am was not available when I checked in, so I had to use Uber.