Appreciation for accessibility to a walkable space for our mini schnauzer. Quiet, comfortable with everything we needed on premises. Opted to stay in after a long day of driving; thankfully heavy snacks were available for purchase in the lobby store, which allowed us to stay put for the night!
Dana
Dana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
The Customer Service Here is Above and Beyond!
The customer service at this hotel is beyond amazing. I called a few days before because my scheduled arrival in Charleston was late (midnight) and I was concerned about getting a ride from the airport to the hotel. I spoke with a very nice lady named Lisa who assured me a shuttle would be available. When I arrived at the airport, there was a slight mix up with the shuttle drivers and Lisa ended up driving a shuttle to the airport herself after her shift had ended to make sure I had a ride and didn't leave me hanging! She went way above and beyond and was super nice, and even gave me some excellent recommendations for my trip to Fayetteville and the New River Gorge area. The room was nice and comfy, too, and I had everything I needed. Thank you for the excellent welcome to West Virginia! It was a wonderful experience.
Leslie
Leslie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Room was nice but the breakfast wasn’t great
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Abinash
Abinash,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
If I didn’t wake up thinking a train was about to crash through our room at 3:30 in the morning I would have given the comfort rating 4 or 5 stars.
This hotel is literally beside operating train tracks.
AC was also loud. Otherwise a great hotel.
Erica J.
Erica J.,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Joy Lynn
Joy Lynn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Jacob
Jacob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Staff was friendly and accommodating. Comfortable and clean rooms.
Nicole
Nicole,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Logistic Issues, but clean, nice room.
parking garage gate didn’t work, a pain. terrible hotel signage, very hard to locate.
room nice and clean, breakfast nice, but plastic silverware disintegrated in my mouth. was given Marriott points as compensation.
Alfred
Alfred,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Jeanne
Jeanne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Friendly and helpful staff. Really good breakfast and pet friendly. Room was a little hairy around the perimeter and bathroom floor was very dusty. Had really good water pressure. I would stay here again
Janel
Janel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Jeremiah
Jeremiah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Reanna
Reanna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 10 日
Stay next door at the Holiday Inn
Bathroom floor was dirty to the point that your feet were sticky. My husband found a piece of glass embedded in the carpet. Breakfast was cold, wet eggs. Front desk staff told us that the Holiday Inn next door was much nicer.
Duncan
Duncan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Vernon
Vernon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Taylor
Taylor,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 11 日
All was excellent except for no hot water in the shower. Other than that I would recommend.
Leonard
Leonard,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 6 日
Keri
Keri,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Good location room very clean I’m come back and stay this hotel again
Hoang
Hoang,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 30 日
In an industrial area
Very nice hotel but it is in a very industrial area. No view.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Richard
Richard,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Passing through and needed a room for 1 night.
Check is was quick and easy. Staff is friendly and helpful. The room was clean and the bed was comfortable. Shower had great pressure!
In the morning, there are plenty of options for breakfast AND the breakfast area is clean and replenished often.
We traveled with a dog and there is an area on the property to walk them.
The area felt safe. Would stay here again.
Jennifer
Jennifer,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Clean hotel and friendly staff
Staff was very friendly, easy check in. Had a pack n play ready for us as requested. Room was very clean and breakfast had a large variety. We enjoyed our stay. Thank you!