I have stayed here several times and never had a problem. This trip, we brought our dog. There are obviously only certain rooms they will allow you to stay in with a dog. I had a good bit of cleanliness issues upon check-in in my room where the dog was staying but not in the other room I booked. My room also smelled like smoke even though the hotel is smoke free. They offered to provide an ozone machine to clean the air, but they never brought it. I will stay here again, but will be cautious if bringing my dog again.
HEATHER
2 晚行程
10/10
Service was amazing!
Emily
1 晚行程
8/10
Maggie
1 晚行程
10/10
Great staff and nice room
Tmmbry
1 晚行程
6/10
Very old, not updated but doable for one night stay. Great locations for Dallas
Tricia
1 晚商务旅行
10/10
Darla
1 晚行程
8/10
My two day stay at the Westin was very good. I have to stay the customer service from start to finish was excellent. The cleanliness of my bathroom was not good due to moldy shower walls and hair on the shower walls. Bathroom sink was also dirty. Seemed the bathroom just needed a good deep clean. You can tell the rooms/bathrooms have not been updated in awhile. But overall, the room was very comfortable and quiet. But like I mentioned, the customer service was excellent throughout the whole hotel. I will definitely be returning to the Westin!
Lindsay
2 晚行程
10/10
Amazing! Front desk staff was amazing!
Regina
1 晚结伴旅行
10/10
roise
1 晚行程
10/10
Jazmín
1 晚行程
10/10
Adam
2 晚家庭旅行
10/10
Isaias
2 晚行程
2/10
Horrible couldn’t use the restroom or sink or bathroom without the water being flooded some type of plumbing problem
Pablo
1 晚行程
8/10
Good hotel in a good location. Stayed here several times and always a good experience for the price.
真实旅客
1 晚家庭旅行
10/10
timmy
2 晚行程
10/10
OKesha
1 晚行程
10/10
Thomas
1 晚家庭旅行
10/10
I had an amazing stay. The hotel was clean and comfortable. The service was great. Shout out to Cris, he helped me so much.
真实旅客
1 晚行程
8/10
The stay was great, but it’s been over two weeks and still haven’t received $100 deposit back.