Friendly staff and decent food unfortunately does not make up for moldy rooms with disgusting carpets. Room was terrible but the rest allright
Maria
Maria,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Chris
Chris,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Lovely stay
Stewart
Stewart,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 12 日
Carol
Carol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 2 日
Adrian
Adrian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
marie
marie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Caroline
Caroline,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Karen
Karen,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Murray
Murray,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 17 日
Helena
Helena,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 17 日
Massive decline from previous stays.
My husband and I have stayed at Buchanan arms a number of times as a couple, we booked a return stay with our baby and the entire stay was a massive let down . Check in was fine and the girl was lovely and welcoming, our room was clean and spacious and nice and warm. Unfortunately that’s where the positives ended. Our room was right after the lounge area, so we not only heard every single time anyone used the public toilet/hand dryers, but the live singer who was on until after 11pm in the lounge was so loud it made it impossible for us to get our baby to settle for bed. I specifically phoned ahead of our visit to say we were bringing her with us so I thought this would have been taken into consideration when dealing with room allocations and expected a quieter more peaceful area of the hotel. Our awful nights sleep was further interrupted when the fire alarm went off twice at 7am in the morning waking our already grumpy and overtired baby. Not exactly the relaxing stay we had hoped for!!
We hadn’t made a reservation for dinner but went down on the off chance that there would be space for us. The attitude from the man in the restaurant was disgusting. He was very dismissive and basically told us to go away when we said that we hadn’t made a reservation. I understand we should have booked a table in advance but his attitude and the way he spoke to us was horrible and extremely uncalled for.
Gemma
Gemma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
All good, no comments to make
A
A,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 12 日
Disappointing
Hotel was very tired,in the rooms, social areas & leisure area. Had to change room due to unclean room. Service was awful in the restaurant & bar. Staff were friendly & working hard, but just was far too few for a busy hotel. Was very disappointing stay.
Hotel has great potential if updated & more staff taken on.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 5 日
.
Lea-Anne
Lea-Anne,2 晚结伴旅行
Wotif真实住客点评
6/10 好
2024 年 11 月 1 日
Enjoyed the leisure facilities, large bedroom with 3 windows (room 37) but hotel was very short staffed particularly at breakfast and trying to order a drink from the bar. Don't see us going back.
David
David,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 22 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 27 日
My room was clean nice towels.
Very good value. Perhaps in need of redecoration as sone arras a wee bit shabby. Staff pleasant.
Lynn
Lynn,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 25 日
Therese
Therese,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 25 日
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 21 日
Craig
Craig,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 19 日
Harry
Harry,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 19 日
Personnel sympa dans l'ensemble, les endroits autour de Buchanan sont jolis et les randonnées ne manquent pas.
Séjour tout de même un peu cher pour l'état du bâtiment qui mériterait quelques rénovations (du moins dans la partie où nous dormions chambre 1)