Very nice clean hotel staff very friendly, however one member of staffs mannerism was very abrupt when we complaint about the bathroom light not working this got fixed straight away and relocated to a different room.
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Lovely clean hotel. Food very good, had breakfast and evening meals there. Staff very friendly and helpful
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Very comfortable hotel with good food well worth the rate I paid.
Philip
Philip,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Had the best stay, very clean hotel, breakfast was lovely too
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Nice hotel with good pool and facilities
Nice hotel, the pool and steam room were very nice, plenty of parking and there is limited outdoor seating which is a big shame for summer months, but bar and restaurant are comfortable. Upgrading to better rooms may only get you robes and slippers, but for some people thats a worthwhile thing, and there are some bigger rooms too
Neil
Neil,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Warren
Warren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Denise
Denise,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
David
David,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 26 日
Just Underwhelming....
Just underwhelming. Breakfast was horrible, food overpriced. Sausages dried up, eggs precooked...just horrible.
No phones in rooms, Qr codes used. Asked for warm/ hot milk for kid... was brought but freezing. Tried to call reception again 4 times no answer. Just not a 4 star hotel as advertised. Pool was also cold and room was over heated... just dont rush to hotel.
Staff were pleasent. About only thing up to date at hotel.
Jithen
Jithen,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Overpriced and underwhelming
As seems to be a theme with MacDonald hotels, the experience doesn't match the price point. The staff couldn't be faulted. Polite, friendly and helpful. The hotel was clean enough but everything looks tired and shabby. Room was a great size but bed hard and uncomfortable. No fridge in room and if you want functioning WiFi you have to pay extra which seems an absolute joke for over £120 a night. Didn't eat at the restaurant as the reviews weren't good. A cup of coffee is over £5. Impossible to contact reception from the room. Would not recommend.
Alistair
Alistair,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great staff
Great staff and restaurant food best of any McDonald hotel
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Overnight stay
We stayed for one night whilst attending an awards ceremony at the venue.
The staff were very pleasant particularly reception during check in (Megan I think?).
Very welcoming and helpful.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Great place to stay
Love this hotel. Staff are awesome, and the facilities are great Inc pool and gym.
tom
tom,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
gavin
gavin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Had an amazing time in the hotel, staff are very friendly and welcoming, the food is veey good and the room was very spacious and clean, very happpy with the whole experience.
kimberley
kimberley,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Needs modernising, worst bed ever
Largest but worst bed I've slept in, had to double over the duvet and sleep on top of it to reduce discomfort. Lots of distant traffic noise through window so couldn't open it but no air-con so room was stuffy. staff pushing trolley outside ground floor room very early. Although property looks nice from the outside, inside has seen much better days, needs a big update. Disappointed.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Enjoyable weekend stay
Satisfactory stay and very content overall. The room (deluxe double) was adequate and decent. One of the particular standout features was Elemis toiletries throughout the hotel - this is such a small, but fantastic touch and a noticeable feature. The gym and spa also a highlight of the hotel and very much enjoyed using those facilities. Had an initial look round shortly after arriving - it was a bit busy so went back later on in the evening and it was much quieter, perfect! Only little niggle I experienced was with the shaving kit- it was pleasantly provided in an Elemis box but the razor itself was useless! The shave kit needs sorting out because it's not fit for purpose. This was the only downside to my stay as the crap razor - which surely couldn't have been manufactured by Elemis despite the box it was in - trebled my usual shave time which was annoying and a bit of an inconvenience. Apart from that, full marks all round- the staff were also friendly, upbeat and energetic on any interaction and very quick to take care of requests, which is excellent. Would recommend and will return at some point.