可以免费取消我在Sonder by Marriott Bonvoy 圣洛伦佐公寓的预订并获得全额退款吗？

是的，Sonder by Marriott Bonvoy 圣洛伦佐公寓在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Sonder by Marriott Bonvoy 圣洛伦佐公寓是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

Sonder by Marriott Bonvoy 圣洛伦佐公寓是否有停车场？

是的。自助停车收费为每天 EUR 10。

何时可在Sonder by Marriott Bonvoy 圣洛伦佐公寓办理入住和退房？

开始办理入住：16:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房服务。

Sonder by Marriott Bonvoy 圣洛伦佐公寓配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括烤面包机、厨具和冰箱。

Sonder by Marriott Bonvoy 圣洛伦佐公寓配备任何户外私人空间吗?

是的，每间公寓的特色是有阳台或露台。

Sonder by Marriott Bonvoy 圣洛伦佐公寓周边区域环境如何？

从Sonder by Marriott Bonvoy 圣洛伦佐公寓仅需1 分钟步行可至Reti有轨电车站，8 分钟步行可至罗马大学。

罗马Sonder by Marriott Bonvoy 圣洛伦佐公寓住宿优惠| Hotels.com 好订网

Q: Sonder by Marriott Bonvoy 圣洛伦佐公寓配备任何户外私人空间吗?

是的， 每间公寓的特色是有阳台或露台。

2/10 很差

2025 年 11 月 12 日

Sondar cancelled our reservation 15 minutes before we got there. 30 minutes before that they charge the Rome tax. They had to of known they were cancelling our reservation. We were stuck in a foreign country in the evening with no place to go.

Justin，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 28 日

Staff responsive. Set up a crib on short notice. Large stains on walls. No light in the kitchen and broken lamp. Reasonable place to stay with a family but certainly needs refreshing and better upkeep.

James，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 12 日

The property is exceptional. The neighbourhoud feel unsfae but has grocery 24h/7 close by and great restaurants

Imad，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 4 日

Ok apt in Rome

Worst beds ever, the mattresses are awful and the neighborhood is a little sketchy.

Monica，4 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 18 日

The property was nice. No hot water, silly response to resolve hot water, no staff onsite.

Ferenc，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 17 日

This was a good place to stay. Fully equipped kitchen with living room that was separated from the bathroom and bedroom. It was exactly how the picture looked. Good location for walking and food. Nearby grocery store and pharmacy. The tram is right in front of the property so very easy to get anywhere within 30 mins. Well be coming back to stay again.

shanel，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 10 日

The apartment was nice overall, but the walls have stains and so did the comforter. The neighborhood is definitely questionable. Had I seen accurate pictures, I would not have chosen this property. I resembled many places in NYC where I grew up. It was dirty and there was grafiti everywhere. That said, the property itself has a solid gate. So, once inside, its like a completely different place. I guess, in truth, Rome is all a little dirty and graffitied. I will say this, the apartment had really good AC, which was nice in the heat of the summer in Rome. There is also great access to public transport right outside the door. Over all, a solid 7/10.

Ever，7 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 9 日

I am baffled as to how Marriott can associate their name with this company. To begin with, nothing seems to work—not their faulty app nor the access codes. While traveling from Florence to Rome, I was unable to view my reservation on either the app or the website. After spending 1 hour and 45 minutes communicating with a representative via their chat app, they eventually gave up and sent me the access codes after reviewing my videos and pictures, which clearly showed that neither the app nor the website was functioning. Upon arriving at the property, I found it to be about 45 minutes away from any major landmark in Rome. The neighborhood was also quite unsettling, with gang-related graffiti visible everywhere, including on the property itself. When my family and I attempted to enter using the provided codes, they did not work. I contacted Sonder again, and we were left waiting in 95-degree weather for approximately 2 hours with nowhere to go, surrounded by all our luggage. Ultimately, a cleaning crew kindly let us into the property using their code, but even after three more hours, we still did not have the necessary code to access our apartment or the property. This meant we couldn't leave for lunch, nor was there any drinking water available in the property. This was an unacceptable level of service. Again, I am at a loss as to how Marriott could be associated with such a company. This experience has been utterly disappointing.

Fermin Alexander，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 25 日

Salvatore，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 6 月 16 日

Very bad experience. Terrible communication: despite paying a month in advance, I was left outside for over 1.5 hours, unable to enter without their phone authorization. I called them around ten times with no success, all because their system didn’t generate the access code. Our car was blocking the roadside, but they still refused to help. On the last morning at 7 AM, an alarm went off and rang all day, making it impossible to rest properly. Extremely disappointed. I will not return and do not recommend this place.

Samir，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 1 日

Location was great for us near the train station

John，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 1 日

The Sonder made our Rome trip nice and smooth. Let us check-in early, the place is spacious and all the store and restaurants are walkable. I highly recommend this place and if i come back to Rome, i will definitely stay again this place.

Jae，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 31 日

Excellent stay

Joseph，2 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 31 日

Let’s just say I was cuddling all night with a BED BUGS and Didn’t even know until I woke up…

Antwoyne A，7 晚行程

Orbitz真实住客点评

2/10 很差

2025 年 5 月 25 日

We booked this property almost a month in advance. When we arrived, we were told that the room we booked for wasn't available. Prior to this, there was no notice or email regarding availability. If there was I would've cancelled my booking long ago. There wasn't a refund even after all this inconvenience.

Henry，3 晚家庭旅行

Expedia真实住客点评

2/10 很差

2025 年 5 月 23 日

I own an apartment in Sardinia, visit twice a year and always spend a night in Rome. This is by far the worst stay I have experienced. Total lack of customer service, no human presence. The floors were sticky, not clean. The coffee maker did not work, leaked water over the cabinets and floor. When we arrived to check in, there were 5 people standing outside, that couldn't access the front gate. It was only when a guest left, that we could access the compound. We were there for 40 minutes, outside, checking in on live. The other couples were there for well over 90 minutes. That is not how you treat your customers! Thankfully, it wasn't raining!

Jeff，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 19 日

I really like our room, was clean and comfortable, I called someone because I was early and my code was not working yet, they helped me, thanks to them I didn’t spend an hour in the street with bags

Svetlana，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 18 日

Totalt sett god opplevelse

Fin leilighet med god standard. Sovesofaen var skitten og hadde dårlig madrass. Mye støy fra trafikk, da soverommet i vår leilighet hadde vindu mot veldig trafikert vei og trikkespor. God kommunikasjon, enkelt å kontakte personal via Sonder app og fikk raskt svar. Totalt sett god opplevelse.

Nina Renathe，5 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 10 日

Amazing place to stay. We can’t wait to go back.

Roxanne Ivy，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 26 日

Prompt communication for the most part. Very clean and comfortable.

Dulce，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 25 日

Mayumi，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 23 日

Gute Verkehrsanbindung, zu Fuß leider vom Zentrum etwas weit weg

Petra，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 7 日

Ramazan，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 3 月 21 日

Not worth it

Very uncomfortable bed, the bathroom is tiny and has leaks, lots of signs of wear, things are broken and the walls are dirty. The neighborhood is not hip and trendy, it is filthy and noisy. The tram passes right in front of the property so you get the rumble every time it passes by. No privacy unless you close the shutters which then you lose light and ambiance. You will spend a lot of money on transportation if you are looking to visit the city center and all the major Rome attractions.

Daniel，5 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 3 月 9 日

bonne situation

Appartement fonctionnel et agréable. cependant, la literie est usé (matelas écrasé), isolation phonique moyenne et ustensiles de cuisine manquantes (pas de poele, pas de bol) Bonne situation géographique et sattion de tramway face a la porte

Karl，4 晚行程

Hotels.com真实住客点评

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可以免费取消我在Sonder by Marriott Bonvoy 圣洛伦佐公寓的预订并获得全额退款吗？

Sonder by Marriott Bonvoy 圣洛伦佐公寓是否允许携带宠物入住？

Sonder by Marriott Bonvoy 圣洛伦佐公寓是否有停车场？

何时可在Sonder by Marriott Bonvoy 圣洛伦佐公寓办理入住和退房？

Sonder by Marriott Bonvoy 圣洛伦佐公寓配备厨房或小厨房吗?

Sonder by Marriott Bonvoy 圣洛伦佐公寓配备任何户外私人空间吗?

Sonder by Marriott Bonvoy 圣洛伦佐公寓周边区域环境如何？

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