The fire alarm went off at 5 am which can happen but the staff was very inexperienced in how to handle it and gave no real explanation as we lost sleep and left with the alarms still going on and off.
Russell
Russell,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
Told to wait outside for 50 minutes before checkin
Tried calling multiple times 4 hours before I was going to be there cause I figured I would be nice enough to let them know I would be a after midnight Check-in. After phone ringing for 30 minutes and multiple recalls, I called Extended Stay reservations and asked them to call and then was put on hold for another 10 minutes before I hung up. I called again a hour or 2 after the first initial calls, and it sounded like someone answered but I couldn't hear them and they couldn't hear me. I did this twice and both times it was just silent. Once I arrived at the hotel, was told I had to wait 50 minutes until 2:30 a.m. before I could be checked in. I arrived at the hotel at 1:38 A.M. I had to sit out in the parking lot fir 50 minutes before I could get checked in due to the hotel not having a working phone so that I could tell them and they could just easily had gone ahead and did the paperwork when I arrived, since they alreqdy had all my card info to reserve(hold) the room. Very unprofessional business and hotels.com should drop this location from its sponsorship as it tarnishes your reputation as well. I will be having a heated discussion tomorrow when I wake up to get this refunded through you since the hotel said they couldn't do anything about it and wont even offer me a hour stay past check out. I don't leave reviews except for when it is really poor service and making a customer wait outside in your parking due to your(hotels) inability to have working phone at front desk
Trevor
Trevor,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Sheila
Sheila,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Donald
Donald,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Shaniqua
Shaniqua,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Jody
Jody,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
lisa
lisa,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Staycation
I came for a staycation with my partner. The young lady at the front desk was extremely friendly and polite. The room was clean for the most part. There was some weird brown splatter on the wall, but I didn’t want to investigate what it could’ve been for obvious reasons; and there was some hair on the sink from where someone shaved. Otherwise everything else was tidy. The bed was hard, but I managed to get comfortable enough to sleep. My only gripe is the noise. I was on the side close to the stadium, so the music coming were there was a little irritating, but it didn’t last all day so I got over it. Overall it was okay for a last minute decision.
Toni
Toni,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 2 日
Ashia
Ashia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Edward
Edward,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Nats out of control
The stay was fine. The only issue I had were nats flying around getting on food items, after seeing them inside toilet.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Its nice for the price nice and clean and smells really good when you fitst walk in
Mario
Mario,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
It was a good value and convenient.
Bruce
Bruce,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
Thomas
Thomas,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 17 日
Too expensive not what its cracked up to be
William
William,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 15 日
Cold room in winter. Not friendly staff and the room was noisy. I couldn't sleep.
Anabel
Anabel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Thomas
Thomas,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
Gokul
Gokul,8 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 1 日
Really dirty. Sticky floor
SEYEONG
SEYEONG,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Thomas
Thomas,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 30 日
The window curtains immediately fell off when trying to open them. Let the front desk know and they said someone from maintenance could come another day. I was here for a week and no one ever came. The air conditioner did not work and the room stayed hot. The side door to get into the building did not work and I kept getting locked out and had to get several new keys.