Absolutely horrible. I booked a room with a kitchenette and was not given any dishes or utensils. I had already puchased groceries that needed to b prepared and was unable to do so. There was no breakfast like suggested. I didnt have a single serve coffe pot in my room. I asked several different employees to no avail. My first paid vaction and i was devastated.
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Very dirty, tatty and uncomfortable
Budget hotels are my staple but it has been a long time since I've stayed at one this bad.
I only booked it because it included breakfast. At check in I was told there would be breakfast. There wasn't any.
The bed was far too soft and lumpy. The TV had no remote*, was held together with glue, and couldn't sustain a signal.
The room hadn't been vacuumed. Neither had the hallway. Both were disgracefully filthy - probably the worst I've seen in any hotel. They even had the cheek to leave a note to say the room had been inspected personally by the manager.
In the interests of balance the front desk staff were all very nice and friendly / helpful.
*I reported the missing remote, only to realise the following morning that it was actually under the bed with yet more unvacuumed detritus.
DEAN
DEAN,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Art'Tisha
Art'Tisha,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Clean the refrigerator better and have separate rooms for customers with pets
Mary
Mary,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Kelan
Kelan,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 29 日
Reality of a trip
We arrived to find dog poop in two places from two different dogs in the hallway.
We returned to the hotel after a concert and found a cockroach awaiting our arrival.
We immediately grabbed our things and left and never returned.
We spent 15 minutes in that room before and after the concert and left immediately we will never come back to that facility again we will never recommend anyone to stay at that facility. It is a pit. It is a disgusting gross uncapped pit that needs to be condemned and not put on the market.
And on top of everything, the elevator stopped working and we had to walk up and down the stairs several times it was a horrible experience. I will never ever stay at that hotel again or stay at that brand of hotel.
Jon
Jon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Terrible Experience
Was terrible. Had to switch rooms because first room wasn’t clean, second room was no better. I ended up canceling my stay because of how uncomfortable the stay was
Paris
Paris,6 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 15 日
Dirty and Dark and smells like cigarettes
Norma
Norma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Blah blah
Hotel staff was great ! Very friendly. Location was a few minutes from everything i needed to get to. Hotel was ok.. Could use a upgrade or two in the building.
Donte
Donte,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Kimberly
Kimberly,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Diptesh
Diptesh,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 28 日
Money just gone
Before I came from Detroit, I called and asked if there was a credit card needed to put on file for a deposit. I was told no from the one 800 number I get there and they tell me that I have to have a credit card with $100 deposit. I don’t use credit cards. That’s why I called and asked. I ended up sleeping in my car until my job interview in the morning very disappointed lost my money and these big companies just don’t care what they take.
Timothy
Timothy,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 21 日
Bad
No ice machine, no wine opener, nothing in the “kitchen”, stiff pillows, hard mattress, dirty carpet, cheap bedding, extremely dated bathroom/ room, leaking shower head, unfriendly/unhelpful staff
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 15 日
Don't stay here if you don't have to
The hotel room conditions were deplorable. It smelled awful, its a non smoking hotel but the room reaked of smoke. The TV didn't work. The front desk clerk was great bjt other than that the place waa awful
Angela
Angela,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 13 日
Not so sure
The room looked like it was in mid repair pictures were not on the wall things on the floor not all vacuumed outlet covers missing the smoke alarm was laying on the table disconnected there was still a bag of garbage in the can with food under the sink but the bed looked brand new and clean
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 9 日
Hotel was nasty sinks were stopped up floor and bed was dirty. Not in good condition roof was missing Panels. Really nasty
Corey
Corey,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 2 日
What did I expect?
The property was in disrepair, the floor was not vacuumed, the countertops and windowsills weren’t cleaned. One of the windows was broken and the smoke detector was missing. Our room had no toilet paper and when we asked for some, we were told some would be brought up which never happened. I get it, this is a budget hotel but this was beyond anything I’ve experienced at a hotel.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
It works in a pinch. Rooms were a little ragged, but the door locked and the toilets flushed.