Väldigt trevlig personal. Vackra rum och övriga sociala utrymmen. Gångavstånd till sevärdheter. Spat var lugnt och skönt med gott om utrymme.
Mathilda
3 晚行程
10/10
Amazing room and nice breakfast
Spa service was great
Location wise a bit far from the center but was worth the room and spa service
sohee
2 晚家庭旅行
10/10
Benoit
3 晚商务旅行
10/10
One of those hotels that I really like and end up going back. Excellent service all along.
Juho
2 晚行程
10/10
Struttura impeccabile.
GIUSEPPE
1 晚行程
10/10
Es war wunderbar
Jean Pierre
3 晚行程
10/10
Beautiful building and very quiet. Hotel is far enough away from the party area yet close enough to get to the sites quickly.
Carsten
4 晚行程
10/10
Staff were very attentive, making my stay very special
Emma
4 晚行程
10/10
Beyond expectations!!! Excellent!!
Bukola
3 晚行程
10/10
Fantastiskt hotell på bra adress. Mycket trevliga rum, bra frukost, hjälpsam personal. Toppklass!
ANDREAS
2 晚行程
10/10
Fantastisk service från incheckning till utcheckning. Rymliga rum och generellt väldigt lugnande atmosfär på Kozmo. Frukosten hade allt man kan önska och lite till. Jag vet att jag kommer komma tillbaka hit!
hanna
1 晚行程
10/10
Henri
1 晚行程
10/10
Beautiful property, quiet neighborhood, spacious and comfortable room. Excellent hospitality from all employees. Would definitely stay again.
Deirdre
3 晚行程
10/10
Sephastian
1 晚行程
10/10
Excelente hotel, muy bonito. Bien mantenido. Estuve en una habitación triple realmente enorme con un baño muy grande. Excelente opción en Budapest y para estadías largas. El personal de recepción es muy amable.
真实旅客
3 晚家庭旅行
10/10
We would definitely stay here again. Fantastic Staff and the breakfast was amazing. Great location.
Fiona
3 晚家庭旅行
10/10
Wunderbar schönes Hotel mit sehr zuvorkommendem Personal, sehr schöne Zimmer, ruhig, tolle Architektur, dazu Bistro/Café und Restaurant mit hervorragendem Essen, Drinks, Kaffee, was auch immer das Herz begehrt. Unser Lieblingshotel in Budapest!
真实旅客
5 晚行程
10/10
Istvan
2 晚行程
4/10
We were so disappointed with the service. I don't really know what was the reason for that but we were not welcomed with the welcome drink and couple who arrived 10 mins after us got glasses of champagne. Staff speak really poor English and in some matters we couldn't even communicate wich should not happen in this type of 5 star property. Breakfast was also really poor and they didn't even provide slices of cheese. Staff in breakfast area also have problems with communication in English and we had to wait like 20 mins for the dishes we ordered. Its nice that they have menu option to order hot dishes but the dishes when ready were laying in the kitchen and becoming cold and less enjoyable and I had to ask whether I have to pick up the dishes on my own. We also ordered latte and we were waiting 40 mins for the coffee which was not even delivered despite the fact that I asked again what's up with the coffee which is not acceptable in this type of accomodation. Room was nice but had its drawbacks. Overall the stay was really mediocre and I was really shocked that service this poor can happen in 5 star hotel. One thing that I was happy about was service in the spa area even tho I got a shredded bathrobe that was obviously changed for another one. The young man at the pool took really good care of the space and guests.
Don't know if all this was due to my young age (im 22) but in my opinion everyone should be treated same way.
Jakub
1 晚行程
10/10
Todd
1 晚行程
10/10
Julia
3 晚结伴旅行
10/10
The staff really took care of my demand like went out of their way with complimentary drinks and sweet plate for my daughters birthday friendly staff and clean rooms