Porto Real

Property class: 2.5
City-center Ciudad del Carmen hotel with outdoor pool

Choose dates to view prices

When visiting Ciudad del Carmen, Porto Real is a great choice to consider. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Daily housekeeping
The current price is CNY423
CNY499 total
includes taxes & fees
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Apartment, 1 Bedroom

A bedroom with a wooden bed, white bedding, a nightstand, a vase with flowers, and two framed pictures on the wall.

Junior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed

A bedroom with a wooden bed, a nightstand, a wardrobe, and a desk.

Business Suite, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

A bedroom with a bed, a desk, a mirror, a bedside table, and a wall-mounted air conditioner.

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

A hotel room with a bed, a nightstand, a lamp, and three abstract paintings on the wall.

Luxury Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite

A hotel room with a bed, a desk with a computer, an orange chair, and a painting on the wall.

Premium Suite

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 218 reviews
The price is CNY211
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includes taxes & fees
Sep 30 - Oct 1
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About the neighborhood

Map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120

What's nearby

  • Victoriano Nieves Cespedes Museum - 8 min walk - 0.7 km
  • Our Lady of Carmen Church - 13 min walk - 1.1 km
  • Zaragoza Park - 13 min walk - 1.1 km
  • Church of Our Lady of Fatima - 20 min walk - 1.7 km
  • Norte Beach - 3 min drive - 2.2 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Mercado Alonso Felipe De Andrade - ‬10 min walk
  • ‪Fonda Sambors - ‬10 min walk
  • ‪El Capricho - ‬10 min walk
  • ‪Tortugueros Beach Clud - ‬4 min walk
  • ‪Los 3 Primos - ‬10 min walk

About this property

Porto Real

  • When visiting Ciudad del Carmen, Porto Real is a great choice to consider. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool.

At a glance

Hotel size

    • 25 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 3 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Onsite parking includes off-street options

Other information

    • Designated smoking areas (fines apply)

Property amenities

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Griddle
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Local maps

Fees & policies

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 100 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen

Frequently asked questions

Does Porto Real offer free cancellation for a full refund?

Yes, Porto Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porto Real?

Yes, there's an outdoor pool.

Are pets allowed at Porto Real?

Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of MXN 100 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Porto Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Porto Real and nearby?

Porto Real has an outdoor pool and a fitness center, as well as a garden.

Does Porto Real have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and cookware.

What's the area around Porto Real like?

Porto Real is in Santa Margarita, a short 12-minute walk from Our Lady of Carmen Church and 7 minutes' walk from Victoriano Nieves Cespedes Museum.

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Reviews

Porto Real Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Nice apartment 2 bedrooms pet friendly with secure parking
Verified review

10/10 Exceptional

Thugs one of the best value accommation I have in Mexico . You a whole apartment with all the amenities.
Verified review

10/10 Exceptional

The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Verified review

10/10 Exceptional

Great staff and service. Clean and safe
Verified review

10/10 Exceptional

Safe
Verified review

10/10 Exceptional

Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Verified review

10/10 Exceptional

security
Verified review

8/10 Very good

Las suites son amplias, limpias, con los recursos necesarios, realizan limpieza diaria, jabón y toallas limpias, café para preparar, todos los utensilios funcionan la atención del personal en la recepción bien, atentos a la llegada para apertura del portón. Hay seguridad. El único comentario seria colocar una tele en la sal y que tenga acceso a videos o canales para ver peliculas, ya que solo cuenta con tele en los cuartos y es limitada a la televisión gratuita y se ve borroso. Por lo demás lo recomiendo ampliamente y volveré a hospedarme ahí en mi siguiente visita, excelente lugar,
Verified review

10/10 Exceptional

Me quedé en la suite de dos habitaciones y la pasamos espectacular mi pareja y los niños , estacionamiento techado ideal en zona de playa, alberca excelente pero lo mejor fue la suite, súper cómoda, las camas los baños todo excelente y muy buena ubicación , volveremos
Verified review

10/10 Exceptional

Muy buen lugar solamente falta una zona de alberca pero todo excelente
Verified review

6/10 Good

Un poco complicado respecto a la persona que atiende ( la que da informes). No el policía que te recibe el bien. Fue complicado comunicarme con ella no contesta y siempre está ocupada. Tienes que adaptarte a sus tiempos y a su manera. Y eso fue lo complicado, el lugar super bien .
Verified review

10/10 Exceptional

Todo bien
Verified review

8/10 Very good

Todo muy bien solo sugiero cambiar las toallas están un poco desgastadas y que el pago se pueda hacer por aquí por medio de expedía
Verified review

6/10 Good

Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Verified review

4/10 Fair

En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
Verified review

8/10 Very good

Buena opción sobre todo si se viaja con mascota
Verified review

10/10 Exceptional

Excelente!!!

Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
Verified review

8/10 Very good

Habitación es muy cómoda y grande
Verified review

10/10 Exceptional

Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Verified review

10/10 Exceptional

Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.
Verified review

4/10 Fair

Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Verified review

8/10 Very good

Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
Verified review

10/10 Exceptional

Magnifico

Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
Verified review

6/10 Good

The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Verified review

10/10 Exceptional

Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar