Good value.
Called in advance about late arrival. When arrived at 3am, the new employee at Front Desk could not check me in because the computer is upgrading. Wait patiently for 30 mins and finally asked her to call her supervisor. Turned out there was a 2nd computer. Could have trained a new employee better.
Looking for a less expensive hotel not too far from the Renaissance Hotel and I found it here! Simple, comfortable, clean, with small kitchen. Bed was comfortable, shower was hot. Staff were very nice.
John
John,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 1 日
Staff did not charge to room to the correct card, the entire place smelled like cheap incense.
Aaron
Aaron,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Kathie
Kathie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Kridtina
Kridtina,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 18 日
Our room was not handicap, friendly and they were not accommodate us. What do I need to do to get a refund from this property or you?
dwight
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
KRISTINA
KRISTINA,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
Jabiel
Jabiel,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 11 日
John
John,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Kind front Desk. Human Element.
Chris
Chris,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 7 日
Avoid it.
I booked over hotels.com but when arriving there at 11 pm, they said that the the hotel is sold out and I had to spend the night in the airport as all other hotels in Austin were sold out. The hotel personel was just saying again again " we're sold out" whatever I ask for a solution. Horrible hotel and horrible experience.
Hamid
Hamid,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Worst checking in experience
The hotel didn't honor my reservation after more than 30 minutes. Thanks to Sonesta Suites I got a place to sleep.