Located in Gateway, Extended Stay America Suites Austin Northwest/Arboretum offers a welcoming retreat. Start your day with to-go breakfast and stay connected with free in-room WiFi. With laundry facilities, a 24-hour front desk, and helpful staff previous guests have raved about.
J. J. Pickle Research Campus - 12 min walk - 1.0 km
Arboretum at Great Hills Mall - 14 min walk - 1.2 km
Domain Northside - 1 min drive - 2.6 km
Q2 Stadium - 3 min drive - 1.9 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 21 min drive
Austin Station - 14 min drive
Restaurants
Starbucks - 13 min walk
The Cheesecake Factory - 16 min walk
Maggiano's - 3 min drive
Casa do Brasil - 11 min walk
Panera Bread - 5 min walk
About this property
Extended Stay America Suites Austin Northwest/Arboretum
When you stay at Extended Stay America Suites Austin Northwest/Arboretum, you'll be within a 15-minute drive of University of Texas at Austin and Lake Austin. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Moody Center and Texas State Capitol are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
102 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Hiking/biking trails nearby
Mountain biking nearby
Services
24-hour front desk
Laundry facilities
Facilities
Built in 1999
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Housekeeping on request (surcharge)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin
Frequently asked questions
Does Extended Stay America Suites Austin Northwest/Arboretum offer free cancellation for a full refund?
Yes, Extended Stay America Suites Austin Northwest/Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, cats and dogs are welcome, with a limit of 2 total. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Austin Northwest/Arboretum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Austin Northwest/Arboretum and nearby?
Have fun with nearby activities like hiking and mountain biking.
Does Extended Stay America Suites Austin Northwest/Arboretum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Austin Northwest/Arboretum like?
Extended Stay America Suites Austin Northwest/Arboretum is in Gateway, a short 14-minute walk from Arboretum at Great Hills Mall.
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Reviews
Extended Stay America Suites Austin Northwest/Arboretum Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.8
Cleanliness
8.2
Location
7.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Breakfast
Location
Kitchen
Bathroom
Value
Lobby
Coffee
Reviews
Verified
10/10 Exceptional
Sep 21, 2025
Dog friendly
Osvaldo
Osvaldo, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2024
Very help full at check in..and the rooms are nice and clean
Chelsie
Chelsie, 1-night trip
Verified
6/10 Good
Oct 4, 2025
The staff were wonderful but the rooms just weren't very clean and I feel like there was mold in the air.
Hershel
Hershel, 5-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Great customer service! Greeted with a smile and they made sure that my stay would be nice and that I would enjoy it
James
James, 2-night trip
Verified
4/10 Fair
Sep 2, 2024
Staff was very nice and helpful.
PRISCILLA
PRISCILLA, 2-night trip
Verified
10/10 Exceptional
Mar 23, 2024
Very clean place the staff was very friendly and extremely great highly recommended
BMsd
BMsd, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2025
Highly recommended
Extremely helpful staff and management. I’ll be staying here every time I come to town.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
May 1, 2025
Inexpensive alternative in north Austin
Looking for a less expensive hotel not too far from the Renaissance Hotel and I found it here! Simple, comfortable, clean, with small kitchen. Bed was comfortable, shower was hot. Staff were very nice.
John
John, 3-night trip
Verified
10/10 Exceptional
Nov 21, 2023
Nice price for the area
Needed a place to stay while roommate's family was in town. This place was quiet and in a convenient area and was priced nicely.
Yul
Yul, 4-night trip
Verified
8/10 Very good
Apr 7, 2024
It was well located near lots of eateries and shopping. Liked the large fridge and mini kitchen. Staff was pretty good as well.
Joni
Joni, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Everyone is very helpful and my check went great. No complaints here
Dee
Dee, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2024
It was great and the room did smell but other then that awesome the staff was super nice and sweet
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Good place to lay my head in the evenings
Darlene
Darlene, 2-night trip
Verified
8/10 Very good
Aug 8, 2023
Good Deal
Very nice staff, great location, comfortable for the time being spent there along the price.
Verified traveler
7-night trip
Verified
8/10 Very good
Jan 26, 2024
Close to my workplace, nice shopping and food options close by. Very good value for money. Met my needs.
Dinesh
Dinesh, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2023
STAFF WERE FRIENDLY AND HELPFUL, VERY CLEAN WOULD STAY THERE AGAIN !!! THANKS
Guillermo
Guillermo, 15-night trip
Verified
10/10 Exceptional
Mar 8, 2024
In town for work. Not the best customer service but the room was good and clean
Verified traveler
5-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Great value for the money
For a bargain hotel, this is an excellent choice--everything worked--it was clean and spacious, with good wifi, showtime, and dish network, an iron, hangars, and plenty of towels. Good safe parking. Corporate run. Climate control--excellent heat and cooling. For the price of a converted nursing home or a zombie semi-salvaged formerly abandoned motel you can have a decent room here in a modern building. Recomended in the under 70 dollar a night category.
Michael
Michael, 2-night trip
Verified
6/10 Good
Oct 30, 2023
Old. Needed updating. Rate was good. Good location.
David
David, 2-night trip
Verified
8/10 Very good
Dec 7, 2023
If you just want a clean room and safety, then this is a great place to stay. If you want luxury, then this is not the place to stay. It feels kind of minimal, but that's the reason the price is such a bargain. Staff was great - polite and friendly. Free Breakfast - pass
Melvin
Melvin, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Weekend stay
The room was amazing, clean all around, probably the best set up I’ve stayed at. But there was a “smell” to the room that required us to Fabreze the room entirely. It was a great hotel and that was the only downside.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 9, 2023
Ok stay.
They over booked their double queen rooms so we were offered 2 single rooms. We ended up in a full size bed. The rooms were clean staff was friendly. Not much breakfast to speak of granola bars, muffins and instant oatmeal.
Verified traveler
2-night trip
Verified
8/10 Very good
Oct 1, 2023
Excellent location. Convenient to many areas and services. Hotel is in need of updating. While clean and safe it has a disinfectant odor in some areas. Some furniture, light fixtures and appliances are worn out and need replacing. Comfortable beds. A great value for the money.
Jim
Jim, 2-night trip
Verified
4/10 Fair
Nov 20, 2023
The staff is very nice, welcoming, and accommodating.
The room itself was clean, but unfortunately, in the room, couldn't adjust where the AC would blow, the bed was so uncomfortable and noisy, and the fridge was extremely loud. So I didn't even sleep normally. :-(
Anastasiya
Anastasiya, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2023
what i liked about the property was how good the staff was. what i didn't like was how short staffed they were.
it's my opinion they need a day &/or night enforcer because the guests sometimes try to pull a fast one on them because they're understaffed. they could use the help.