Our stay at TownePlace Suites Phoenix North was a terrifying, deplorable disaster, unsafe, unprofessional, and an insult to basic decency. After unpacking, we found the left bedroom door completely off its bottom hinge, hanging precariously with exposed screws - unsafe! The first door into the bathroom had been partially kicked in. Worse yet, we noticed what looked like knife holes in the bathroom door - chilling evidence of neglect or worse.
What a complete shame!!! Now I have to connect with Expedia for a refund as we didn’t even stay in this room!!
Expedia- I’d recommend removing this hotel as a booking option otherwise I foresee several refund requests from anyone who books here.