The pool is closed. Total bait and switch. They don’t advertise that the pool is closed and we stayed here so our children could swim. I will never stay at an Extended Stay America after this. No discount was offered, no refund. The corporate leaders need to be forced to stay in a hotel room after their kids go down to swim and it’s 110 degrees. Staff is awesome. Clean hotel. Not forgiving the bait and switch.
James
2 晚行程
10/10
John
1 晚行程
2/10
It was the most dirty room I even stay. bathtub, floors, all were dirty. Seems like room haven't clean at all. it was late and I was so tired and has to work early next day and I drove four hours that I wasn't strong enough to fight with staff for another room.
Rosie
1 晚商务旅行
10/10
In the middle of renovations in the whole building. Strong odor of paint, couch in the hallway, unable to push cart pass the elevator hallway.
Rose J
1 晚商务旅行
6/10
The hotel was being renovated. Lots of amenities were needing repairs or replacement.
Mercy
7 晚商务旅行
10/10
Walter A.
2 晚行程
8/10
The place was very clean. It was newly painted, and there was maintenance going on while I was there. They have a pool, and a small gym (though, I did not visit either).
Sean
2 晚行程
10/10
Michael
1 晚商务旅行
2/10
Marquese
1 晚行程
2/10
Marquese
2 晚行程
4/10
It was under construction and smelled in the room
Monica
1 晚行程
4/10
Rosemary
3 晚行程
10/10
Gabriela
2 晚行程
10/10
The front desk girl was amazing! So kind & helpful.
The overall experience was great. The only thing I can say is the room we stayed in had an issue with the bathroom door getting stuck from the inside. Someone had to open it from the outside to get out.
Gwen
1 晚家庭旅行
8/10
In the process of remodeling. We stayed in an older room because it was available earlier. Didn’t have duel nightstands, which are very useful for a couple of senior adults. The desk chair had many stains.
Richard
3 晚商务旅行
6/10
真实旅客
2 晚行程
2/10
Eric C.
1 晚商务旅行
10/10
Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Yvonne E
3 晚行程
10/10
KeAndre
2 晚商务旅行
4/10
The only problem was with the check in. The system was down and it took over 40 minutes to get a room. The woman at the desk was very nice and did her best to help.
Bruce
1 晚商务旅行
4/10
Darion
2 晚行程
8/10
Raul
1 晚家庭旅行
8/10
It met our needs for the night! It was good!
真实旅客
1 晚家庭旅行
6/10
NO room service: terrible, if you need something you have to go personally to the lobby (get clean towels, shampoo, toilet paper, empty the trash can, etc)...