Very friendly and helpful staff! The best staff I have ever stayed at
Tom
Tom,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 15 日
Staff was amazing and very accommodating! Pool, hot tub, and sauna were a great addition! Loved seeing the hotel being pet-friendly. Super comfortable beds and clean rooms! 10/10 would recommend!
Kelaney
Kelaney,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 7 日
I come to Ann Arbor often for business and I am always so happy to stay at the warm and welcoming Kensington hotel. The staff is very kind and helpful, and the rooms are well appointed and relaxing. Whenever I check in with William, I know I will get a big smile! Feels like I am in good hands whenever I am there. Also, the pool is lovely, the gym is great, and the onsite restaurant is terrific! Great coffee.
Kathryn
Kathryn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 6 日
Everything was great and William was very cordial
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 6 日
It’s was nice
Kenniea
Kenniea,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 5 日
Cade was a great guy!
Derek
Derek,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 3 日
Nice property! We had a friendly welcome from the receptionist and champagne was a nice treat upon check-in! The room was nice and comfortable. The bathroom could have used a bit of extra cleaning, we found a contact stuck to the wall near the toliet but nothing concerning.
My only suggestion is complimentary coffee or tea in the lobby as opposed to the champagne. It's a nice welcoming gesture but we'd prefer coffee :)
The pool area was very nice and well kept. We enjoyed the hot tub as well and would have liked to use the sauna but it didn't appear to be working.
Comfortable beds and pleasant stay!
Darren
Darren,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 3 日
Even though we only stayed for one night, we had a great time and the amenities were amazing
Cieara
Cieara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Dan
Dan,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 1 日
Room is short, if you are 6 ft tall, you will not fit. Beds are full size. No free breakfast
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 24 日
Christine
Christine,5 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 20 日
Shirley
Shirley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 2 日
Hotel and Room super clean.
P
Amy
Amy,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 1 日
OK
Gary
Gary,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 26 日
Staff was kind, room clean, shower water pressure was great. Our room had the walk in shower with hand held ajustable shower head with a wall mounted slider. We absolutely loved the larger shower/bathroom setup of the handicapped accessable room compared to the tiny bathroom in the standard room. Well worth the cost difference
Ayhan
Ayhan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Room was clean. Staff was nice and very helpful. The only issue was that my daughter couldn't take a bath because the faucet for the tub was stuck on shower, and we couldn't change it. It wasn't worth complaining about because we were only there for one night. I would recommend this hotel and would stay here again.