We usually have an enjoyable stay but this time around there was a "security guard," that was a real creep. Not only was he a creep he is also a thief. As we were loading our vehicles, one person was bring our belongings down the steps and setting on the edge of the walkway snd i was loading it. Well we caught him sneakjng off to his vehicle with 3 of our bags. When we confronted him he claimed he got them out of the trash which is far from the truth. I am missing several items and my wife is missing a marc jacobs purse and several other items. He was also caught with his ear to our door and to top it off he was standing way too close to my wife as she was bent over loading our luggage. Not okay with that behavior.
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Excellent customer service at the front desk.
Loretta
Loretta,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
derrick
derrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
derrick
derrick,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Vivian
Vivian,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 15 日
Marc
Marc,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
muy bien la estancia.
Rogelio
Rogelio,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Always a great place to stay. Its conveniently located from everything we need.
Sarah
Sarah,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Eric
Eric,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 24 日
I reserved this for my brother who needed a pool for hyrdrotherapy. When we checked him in they said their pool had been sealed over. He also needed a workstation but the first room they gave him had none - even though the pictures of that room showed that it did. But they did move him pretty quickly to another room. But after the first night there were cockroaches and not just in his room, As he went to the front desk to let them know the person in the room next door was on their way to say the same thing. They both left. We got a partial refund and were only charged for the nigth he stayed. Stay away!
Angela
Angela,4 晚家庭旅行
Orbitz真实住客点评
4/10 尚可
2025 年 4 月 18 日
Ok for one night in a pinch but not any longer
FrI’m my counter staff was friendly but not helpful. Phone in room didn’t work. There was no remote for the TV, had to go to front office to be given a remote that we were told may or may not work and ended up programming it ourselves. Pullout sofa bed was full of crumbs. Requested extra pillow for pullout and was told limit of 4 pillows per room although we had three beds and four people. No ice machine. Fridge never cooled off. No parking-had to park several buildings away.
Summer
Summer,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Meh.. you can do better
We stayed there for three nights.
They do not offer room service, but they will change your towels out after 3 PM.
No pool, minimal continual breakfast. Front desk people were nice.
Michael
Michael,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Drive entrance hard to find. Better coffee creamer.
Ellen
Ellen,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 17 日
Brian
Brian,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Very mediocre
Vera
Vera,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 10 日
The room had a very musty smell. Ac was
Bryson
Bryson,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Nothing
Moises
Moises,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Liked the location, price, and very friendly and pleasant staff.
It is also close to many good restaurants.
shankar
shankar,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Checked in late at night with my kiddo. John at the front desk was super helpful and kind! And when i made a last minute adjustment to request a pull out couch they brought the keys directly to me! Very helpful, kind, and accommodating staff
Malaya
Malaya,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
michael
michael,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
A decent value but needs updating.
The room was clean, the shower was good and the bed was comfortable.
The sofa was stained and we did not sit on it, but would have liked to.
I liked that they did have a very nice kitchen in the room, but no table to sit at.
Customer Service was kind and accommodating.
Lois
Lois,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Tub had a hole in the porcelain. Tub backsplash unsafe, grab handle pulled 2" away from backing when used to enter/exit tub. $80 room that cost $130. Parking spaces very small. Breakfast poor, grounds floating in coffee.