When our room was cleaned and beds made, they took all our dirty towels and only left us one clean towel. Family of 4 to use one towel? So I had to track down someone to ask for more towels. Then we came back after my sons hockey game, we were walking through the lobby to go up the stairs, our room was on the 2nd floor, and they yelled at us, told us we need to check in and we werent allowed to go up the stairs! I said we were just going to our room. Then they were fine. Breakfast so not worth it, my daughter immediately got sick from the eggs.