6/10 好
2025 年 4 月 28 日
First, I would like to say the staff are friendly and courteous and were not my reasons for rating so low. The hotel need renovation/ update desperately! Windows in room were filthy, one bed sheet was white while the other was dingy yellow. There was no shower curtain. My daughter had to go down to the desk because no one answers the phone, They gave her a new bed sheet and a shower curtain to put up herself. The breakfast is not really breakfast and just snacks so don't bother. overall, I think management needs to rethink what they want the hotel to be, flop house or actual comfortable and clean place to stay when visiting New Mexico. Again, I don't believe it is the staff that has a say in how they help guests but if not, management needs to do something. Obviously will not be going back and give fair warning to those that do book this hotel.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评