Made my reservation 3 weeks in advance and showed up at 2330 at night after a long flight to be told they couldn’t find my reservation. I had an itinerary number and proof of payment and they couldn’t find it. I had to leave and find another place to stay at midnight. Come to find out, the person who assisted me was not looking in the correct system to find my reservation. Will not stay again.
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
The mattress was very worn and bumpy. Needs updating. Walls are paper thin you can hear everything.
Ann
Ann,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 11 日
Not good maintenance or service.
Arriving at the hotel at nearly 9PM after a long flight I was hoping to get a good night's sleep before driving home the next day. I sat down on the bed and was surprised when it slid back about 6 inches. going to the other side of the bed I pushed it back in place and the panel to the right side fell first on my head and glasses and then on my right arm, bending my glasses so badly that when I went into the eye dr the next day, they were unable to bend them back straight enough making it so that I needed to order a new set of glasses to the amount of $325. There is a mark on the wall where apparently this panel has fallen before. There is no residue on the floor near the gouge making it clear that it has been there for a while (Has the panel fallen before?) there are 2 screws in the panel as well as holes in the wall where the screws should have been. I immediately went to the front desk to report this, left my name and phone number and the desk clerk came back to the room to see what had happened. I have waited 2 days for a call from the manager but as of yet have heard nothing. If this is an example of the quality of service and maintenance that is in this hotel then I won't be coming back for another visit.
Ted
Ted,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 3 日
The location was very convenient. It was near a couple of restaurants and a couple of gas stations all within walking distance great shuttle service comfortable beds. The hotel could use some cosmetic updates, but overall it was a comfortable stay.
Tomecca L.
Tomecca L.,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Abigail
Abigail,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Tim
Tim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Great!
Staff was awesome! They picked us up from airport and let us check into room super early.
Tiffany
Tiffany,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Front desk staff was incredibly friendly and helpful!
brian
brian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 14 日
Sherry
Sherry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Great breakfast starts at 6am
Breakfast was great, and started at 6am, so we could eat before our flight.
Luke
Luke,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Tommy
Tommy,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 9 日
Patricia
Patricia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Maddison
Maddison,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 1 日
Another disappointment
Again older than hotel.com shows in their adds, gym all broken, difficult to get into. Bathrooms had a lot of damaged tile, mold showing. Pool smelled so bad and a green/yellow color. Not in a convenient location
Daniel
Daniel,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 17 日
Never staying here again
Had an issue with the bathroom and they only fixed one of the 2 issues. The room was outdated it looks like any money that was put into the property was used on the outside and the lobby area,