The Room was Dirty looked like water had leaked through in the Bathroom and over the bed in the room. Wasn't wet but previous water damage was never fixed and ceilings repaired. I had to wait for over 30 minutes to get registered even though I had already booked the room online and paid as their systems were down. Very little good I can say. Very bad experience
Michael
Michael,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Quartos extremamente sujos, cheirando cigarro incenso que pedir pra trocar o quarto por duas vezes vezes pois o primeiro entregue estava ocupado com outros hóspedes e o segundo o cheiro de cigarro e limpeza eram deploráveis, reservervamos 4 quartos para uma noite e todos eles estavam muito sujos, recepção sem recepcionista, tivemos que aguardar alguém na recepção por 15 minutos quando chegamos! Enfim não recomendo a ninguém.
FREDERICO
FREDERICO,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
want a refund
the room was dirty bed linens where stained no remoter for tv everything old and falling apart
chris
chris,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Jody
Jody,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 30 日
Megan
Megan,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
You get what you pay for. The location is good.
I have been a weekly/wknd guest. Bc i live 3 hours away and work in Richmond.. this is the cheapest snd closet to my job. Overall the day desk staff is good. Clean crew ony come every other day uness requested. Do not know what the intial $50 charge is for ... seperat from paymemt of stay. Now the rooms. You may or most likely may NOT get toiletries, towles, etc. A microwave, hit or miss with remote refrigerators will not be too cold snd toilet sears come iff and breakfast. Toast and coffee. Trash in front of entryway of door. Pools of water in walk ways, people... welll.some are probly therw on vouchers or live there . They put ricks to hold door open if you do not have a key for the entryway. Depeneding where you are smells like marijuana. Vending machine are always empty and dont look for the phone to call desk. You go to the desk .just a mess all around. But dont look for compensation or for being inconveinenced.
Jody
Jody,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Very pleasant experience. Check in was no hassle. Night shift manager was very helpful and accommodating.
Melchor L.
Melchor L.,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 8 日
Not a good experience
In checkin the hotel front desk employee was very professional. When getting into the room i found cobwebs on the walls near ceiling, the sink didn't have a handle to turn it on. & there was no remote for the television. Plus under the bed i found dirty clothes & trash. Breakfast had watered down orange juice & apple juice.
tammy
tammy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
It was a very nice stay only thing that was wrong there was no cold water in the sink
William
William,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 12 日
Quick sleep, but no long stay!
The room was smelly. The sheets look like it was blood or something on them. I noticed stains that only God knows what it is. Extremely nasty. And the bathroom was dirty.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 25 日
Lawrence
Lawrence,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 22 日
robert
robert,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 16 日
Hand sink so low just for kid and faucet missing handle
Heinz
Heinz,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 2 日
The property was smelling weed and cigarettes. It’s like a survival place and ready to be demolished.
I will post this on all social media posts , this is worst thing as I was entering into a new year .
Do something about it plesse , I will demand a refund or credit of some sort from Expedia for proposing such a hotel.
My family was disappointed and recommended not to use both Expedia and Quality inn group of hotels .