When we arrived at 8:45 PM, there were guests in line waiting for a room because none of them were clean. Some of the people we talked to had been waiting for three or more hours.
Apparently, they had a couple of managers trying to clean the rooms. We were told that it would be at least 45 minutes before we could access our room. Yes, that would put us at 9:30 PM. After waiting in line for a while, we finally reached the front desk. The front desk person was obviously tired of dealing with people and was rude. When we asked if we would have to wait in line again when we returned, she said yes and that some people have waited “three or more times.” She was incredibly nasty to my husband.
We ended up canceling our reservation and went to the Springhill suites next door, which was a huge upgrade and well worth the money.
There is a reason this place is super cheap.