The facility of this hotel is old. Other than that, it’s location is good, close to the ferry dock and many restaurants.
Zhiya
Expedia真实住客点评
4/10 尚可
2025 年 7 月 27 日
Not Again!!
Run down facility, repairs look low budget or done by unexperienced workers, checking staff just gave us the keys and didn’t say a word. Beds uncomfortable………
Room a/c was not working At All!
NOT AGAIN!!!
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Disappointed that two of the features advertised that led us to book were not actually available. No airport shuttle or breakfast. Being across the street from the ferry was super convenient and made it worth the stay but I wouldn't choose this location for more than a night layover
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Debra
Debra,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Windward passage for the Win!
During a hectic St John carnival rush Windward Passage did not disappoint. I will be back again!
Lanetria
Lanetria,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Convenient.
Perfect spot to stay during carnival.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
The water was brown.
Austin
Austin,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Trip to paradise
The people at the front desk were not friendly or helpful. Security was especially rude. Housekeeping was very good. Decent room, the beds were OK, great ocean view. The swimming pool was nice but only open until 7 PM. The complimentary breakfast buffet was good, but not always well stocked. Within walking distance to many shops and restaurants.
Bruce
Bruce,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
Stay somewhere else
Other than a very polite staff, everything in this hotel needs updating or replacing. Had to change room 3 times to get one with working AC. Toilet didn’t work in all 3 rooms. Had to be snaked to flush. Shower head rusted and had to be replaced. Phone didn’t work. One elevator broken. Prostitutes walking the streets behind hotel and adjacent night club blasting music well into the am hours. Only reason I didn’t leave was that I would not get a refund. Felt sorry for all the happy families I saw checking in that would soon be very disappointed.
Daniel
Daniel,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
beautiful location. The hotel was clean and the staff friendly and helpful. The hotel sows its age with furnishings. The furniture has seen better days and is worn.
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Akeem
Akeem,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
Our stay was OK. Our room was a little outdated. The air condition didn’t work well. It was just comfortable not cool but I did love that the house cleaner came every day around 430 - 5 o’clock to clean our room. The security guards were inside and outside, so I felt very protected and safe. All of the security guards were very friendly and they made sure we had a taxi cab every day and every night. The front desk person(s) were very friendly. They answered all of our questions, told us where to eat. Over all great hotel, just wish it was more updated.
Roslyn
Roslyn,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Doronis
Doronis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
tom
tom,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Room wasn't cleaned and a rodent was in my room.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Shereen
Shereen,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Room was in the back of the building. Too much noise at nights. I coukd not get qualify sleep. Also, the restaurant service needs significant improvements. Used tables stay unclean.
Austin
Austin,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 8 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
JO ANN
JO ANN,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 2 日
They didn't have drinking water
Billy
Billy,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Our go to stop when we land in St. Thomas from LA. We stay just a day or 2 before heading to St. John but it is clean and convenient and close to shopping! I recommend getting ocean view 💯
Patricia
Patricia,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 1 日
Upon arriving, lobby bathrooms were out of order.
Room toilet had to be repaired immediately upon checking in.
One of the two elevators worked.
Ceiling leaked around elevator on 2nd floor. Towels on floor by elevator to soak up water.
Drab, uninviting lobby and hotel overall.
Very unimpressive building that needs facelift.
Eerie, not well lit walking in corridors at night.
In desperate need of modernizing and remodeling.
Pictures online do not accurately represent the negative condition of hotel.
Should be removed from your repertoire of hotels you represent.
Most agents are not welcoming.
I'm sure it may have been grand in its day. Total renovation needed.