HORRIBLE CUSTOMER SERVICE!!!!! Booked on line and paid in full thru hotels.com. When I gave my credit card for incidentals I was charged again full price for hotel when I checked out. I brought this to staffs attention who said this was "negative" charge. I was not! Working all week to get charges reversed. I have receipts for both charges. Keep getting run around from holiday inn... no manager available, I don't have code, I'll have to look into this..... excuse after excuse!!! No choice but to take this up further and report fraud to credit card company and report them to the Better Business Bureau. While hotels.com staff have tried to help, still no resolution after a week.
Eleanor
Eleanor,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Pablo
Pablo,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Suhas
Suhas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great hotel
This is a great hotel in a great location. Staff was very friendly which is always a big plus. The room was clean and in great condition. Bathroom was a nice size. We also enjoyed the pool and the hot tub.
Thomas
Thomas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
It was great is our third time staying there, basically 3 years in a row. Is clean, nice and very close to the shops.
Francisco
Francisco,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Muey
Muey,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
It was ok.We just stayed overnight.The room smelt like a man’s sweat.Rm 307.The bathroom bowl was chipping and is yellowish.We had to cover it with tissue before using.Location is good.I will still come back next time.Hopefully room will be better.
Jessette
Jessette,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Not worth the money.
Pros: walkable to everything. Basic but decent continental breakfast included. Free parking. Beds are cozy enough.
Cons: small, cramped and very outdated rooms. A lot of obvious neglect, both in the rooms and the property itself. Broken hair dryer in room. Broken hot tub.
Holiday inn isn’t a bougie chain but it just dropped quite a few notches from this property.
Emily
Emily,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Megha
Megha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 3 日
Communication with staff was a bit of a mess and there was a lot of trash around the complex. They also left bags of dirty linens outside where guests had to walk by them.
The room itself was clean and great.
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
This Holliday Inn has old buildings it is not as good as other Holliday Inn express in Eugene Oregon or Redding CA.
Fay
Fay,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
jose
jose,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Muy bien ubicado, algo de ruido por el aire acondicionado y tal vez requiera renovar el piso o alfombra de las habitaciones.
Joaquin Rafael
Joaquin Rafael,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 4 日
Tony
Tony,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Room was new and clean, outside need more cleanup. Pool and hottub was not operational and needed it after the long hikes
Swati
Swati,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 30 日
I love about the breakfast. The only thing I don’t like they don’t let us know. They’re doing construction. I didn’t get enough sleep. They already starting at 8 o’clock in the morning, I called the front desk what’s going on? She told me she’s gonna ask the Management if we can get a new room no response very bad
I love the cleanliness of the room and the breakfast was great !
Chanchala
Chanchala,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
I won’t say much, except that we are a repeat customer for many years. Perfect location with family and kids to hang out in evenings. Newly opened Target at walking distance is good. Just hoping they open up indoor pool and spa soon. Limited breakfast options, typical of most chain hotels nowadays.