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Wyndham Garden Houston Willowbrook

2.5 star property
Hotel with outdoor pool, near Houston Methodist Willowbrook Hospital

Choose dates to view prices

Photo gallery for Wyndham Garden Houston Willowbrook

Daily continental breakfast for a fee
Interior detail
Desk, free WiFi, bed sheets
Lobby
Property entrance
Nestled near Houston Methodist Willowbrook Hospital and HP Campus, Wyndham Garden Houston Willowbrook offers a vibrant retreat. Unwind at the manager's reception, dip into the outdoor pool or explore American cuisine at Preston's restaurant while staying connected with in-room WiFi. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Free area shuttle
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Similar properties

Exterior
Tru by Hilton Cypress Houston
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 710 reviews
The price is CNY508
CNY594 total
includes taxes & fees
Dec 21 - Dec 22
Tru by Hilton Cypress Houston
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About the neighborhood

Map
18818 Tomball Parkway, Houston, TX, 77070

What's nearby

  • Bowlero Willowbrook - 5 min walk - 0.5 km
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.7 km
  • Aerodrome - 15 min walk - 1.3 km
  • Mandolin Gardens Park - 18 min walk - 1.6 km
  • Willowbrook Mall - 2 min drive - 2.7 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 22 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive
  • Houston, TX (EFD-Ellington Field) - 55 min drive
  • Houston Station - 28 min drive
  • Free area shuttle

Restaurants

  • ‪It'z - ‬10 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Dairy Queen - ‬1 min walk
  • ‪Viet's Cafe - ‬2 min drive

About this property

Wyndham Garden Houston Willowbrook

Wyndham Garden Houston Willowbrook is a great choice for a stay in Houston. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a snack bar/deli are other highlights.

At a glance

DONE

Hotel size

    • 151 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 5.00 mi
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Use of nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Preston's - This bar specializes in American cuisine and serves dinner only. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per accommodation, per stay

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge
  • Continental breakfast is offered for an extra charge of approximately USD 5 to 15 per person
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn HOUSTON NORTHWEST
Holiday Inn WILLOWBROOK
Holiday Inn WILLOWBROOK Hotel
Holiday Inn WILLOWBROOK Hotel HOUSTON NORTHWEST
WILLOWBROOK Holiday Inn
Holiday Inn Houston Northwest Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Willowbrook Hotel
Wyndham Garden Houston Willowbrook
Wyndham Garden Willowbrook
Wyndham Houston Willowbrook
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Houston Willowbrook Houston
Wyndham Garden Houston Willowbrook Hotel Houston

Frequently asked questions

Is there a pool at Wyndham Garden Houston Willowbrook?

Yes, there's an outdoor pool.

Are pets allowed at Wyndham Garden Houston Willowbrook?

Sorry, pets aren't allowed.

Is parking offered on site at Wyndham Garden Houston Willowbrook?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Wyndham Garden Houston Willowbrook?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Wyndham Garden Houston Willowbrook and nearby?

Wyndham Garden Houston Willowbrook has an outdoor pool and a fitness center.

Are there restaurants at or near Wyndham Garden Houston Willowbrook?

Yes, Preston's offers American cuisine.

What's the area around Wyndham Garden Houston Willowbrook like?

Wyndham Garden Houston Willowbrook is a short 13-minute walk from Houston Methodist Willowbrook Hospital and 15 minutes' walk from Aerodrome.

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Wyndham Garden Houston Willowbrook Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Toilet
Bed
Desk
Furniture
Wifi
Amenities
Building

Reviews

10/10 Exceptional

Bed was very comfortable and clean , shower and AC were very good
JUAN, 1-night trip

4/10 Fair

No wifi,cable,or pool as advertised. Killed a roach in my room. The area is not the best
3-night trip

8/10 Very good

Not a big deal really but, they had some type of issues where there was no WiFi in the rooms. Also, no breakfast, TV, or pool... Pretty much, go to your room and lay down 😂
Edward, 1-night trip

6/10 Good

Convenient location. No amenities at all, though. No pool, no breakfast. WiFi only available in lobby. The TV was pretty much unusable because of the screen fritzing out. Side door did not require card to enter, so not very safe. Not sure that the gated area was ever closed at night. Except for person who checked me in, staff was friendly.
Jane, 3-night trip

2/10 Poor

Horrible

The first one they put me in had a hole in the floor and mildew all up the wall The second one they put me in had no coffee pot no phone and it was dirty
Cecilia, 2-night trip

2/10 Poor

Nothing was good

My room was too far away for any wifi, the tv didnt work, the remote was busted and hard to use, some light were dimmed, and i couldnt switch rooms becuase they were at full capacity
1-night trip

2/10 Poor

Poor. when arrived didn’t have my room. Couldn’t even get extra towel, blankets, pillows. Had to sleep on a chair because double queen which paid for got downgraded to a king so had to sleep on chair in room.
jacob, 2-night trip

4/10 Fair

I have been here many times before and even though I had to change rooms several times they were willing to accommodate me. ( television not working, heat blowing continuously, fire alarm going off and would not stop, no shampoo, not enough towels) This time was the worst the television only got one channel and no internet so my phone couldn’t even work correctly in the building. I was there for two days and nothing was done. This review is just for the hotel management. I will have to find a new place to go next time and I visit Houston quite a bit.
2-night trip

4/10 Fair

Never again!! Very disappointed!!

Came after check in time & no room available…had to wait for a room…got to the room the floor hadn’t been vacuumed w/1 face towel in there for 2ppl….no tv remote…had to make 2 trips to the front desk to actually get a tv remote tht works…we stayed for 3 nights…left to go out exploring on the second day & came back & both our keys was deactivated…so they gave us a key to get in….then went down for clean towels & they gave us 2 face towels & 2towels tht u put on the floor to step out the shower on to dry off…also went outside to my car & the door shut behind me & tried to use my key to re-enter & the whole door key holder fell off…had to walk all the way around to the front of the building to get in…this was over all a bad experience…we booked thru hotel.com bcuz Thts what I always do but this time I believe we got a bad deal…I will not recommend this hotel to anyone or ever stay there again
Tammie, 3-night trip

8/10 Very good

Don’t Stay Here

As soon as you walk in the building you smell pot. This is an obvious spot where locals go to do their drugs. The non smoking room I was in smelled like pot and cigarettes. The side door security locks were not working so anyone could come in and out. The furniture was worn out and some of it peeling. The toilet wasn’t working properly due to a needed pump adjustment. I had to take off top and press to make water fill. The towel rack was hanging off on one side. There was no remote for the TV. There was no breakfast. There was no attendant at the desk at night. Really anyone from street could walk in. My view was a deteriorating dirty roof. The attendant during check in was nice enough. Surprisingly the artwork and decor —you could see originally was well done except for the parts of the hotel which were falling apart. The hotel was tidy and clean.
Lori, 3-night trip

2/10 Poor

It was the worst experience ever. I got it because it had a pool for my two year old because I only get to visit him every other week Not only was the pool close I also didn't have Wi-Fi or even a working television in my on top of it all I have never been treated so rudely by a staff these women need to be working at a McDonald's in the ghetto they were horrible. When I confronted one of them about why the pool was closed she suggested maybe I should go next door and ask Staybridge if I could use their pool for my two-year-old wow now that's classy
Jeremy, 1-night trip

2/10 Poor

Wasn’t able to check in. The systems were down and wanted cash to check in
Angela, 1-night trip

4/10 Fair

easy to find
Elida, 5-night trip

8/10 Very good

Nice
Brent, 1-night trip

2/10 Poor

Worst hotel ever

The hotel was nothing like the pictures walked in and you could smell marijuana on the first floor walking to the elevator. Changed rooms 3 times tv didn’t working one, the next room there was no remote nor refrigerator no phone nor microwave; the last room the A/C worked on and off. Let’s not talk about the Wi-Fi. The Wi-Fi only working in the lobby and not in any of the rooms. Looks like the hotel is an extended stay people are in and out riding bicycles had pets and non of the surrounding doors need a key card to open just opened right on up so the property is completely unsafe
Rachell, 1-night trip

8/10 Very good

THE AC UNIT BROKEN ,BUT WORKS!
Loretta, 1-night trip

6/10 Good

Solid hotel (once we got moved to a new room)

The first room we got was terrible. One of the 2 beds was broken and there was mold on the curtains. There was even a used plastic cup on the floor under the edge of the bed. I requested a second room and it was much nicer. The lady at the front desk was very nice and helpful. The hotel was in a good location close to the mall, restaurants and the gym where my daughter had a volleyball tournament. The beds were comfortable.
Jeremy, 1-night trip

4/10 Fair

I would not stay here again!

Toilet would not flush. Went to the front desk to get help no one was there. Asked house keeping and non of them spoke English. The people next to use were up all night fighting. Got little to no sleep. The pool was under maintenance the whole time. Had a to get a new key at least three time while there. Hotel was tan down.
Marissa, 4-night trip

2/10 Poor

Roaches

The room was dirty burn marks on the furniture the sheets were not clean and my daughter had a roach crawl on her I’ve asked for a refund and it’s been over a month with no reply for it.
Esmeralda, 2-night trip

8/10 Very good

NOTHING was working in the first room I had. They even had a phone that didn’t have a plug into the wall. I was so tired, I was going to let it go, but then I realized that the security bolt was broken. Went to the front desk and the attendant was very friendly and helpful. She even made sure to get me the room next door so it was easier to move my stuff. Second room was perfect. I could see staying there again.
Julie, 1-night trip

2/10 Poor

Truly discussed

We where moved 2 x’s the first room tV was broken. The next room clearly had water damage. And also had 3 roaches in it!! We had nowhere else to go it was a rough nights rest. NEVER AGAIN WILL WE BOOK AT THIS LOCATION.
Kayla, 1-night trip

2/10 Poor

I stayed at this property years ago, and it was nice. It has definitely changed. A wasp in the bathroom, thumb tacks all over the room. Hotel has a big sign saying no smoking, but smells like weed as soon as you get in there. The receptionist/night manager wasn't even on property when I arrived. I was the 3rd person in line, and waited 40 minutes to be able to check in. Tacks were under the blankets in the bed, and everything that we wanted like the pool, and breakfast were not available.
Joseph, 1-night trip

4/10 Fair

No hairdryer in the room Air conditioning stopped working in the middle of night. Strong smell of smoke from rooms and neighboring rooms
Shamina, 2-night trip

2/10 Poor

I got there to check in and the clerk tells me they are overbooked.
Carmen, 1-night trip

8/10 Very good

Everything was cool and the room was nice. Smell of weed lingered the upstairs but overall a nice hotel
Christopher, 1-night trip