The rooms were clean. Being an extended stay, I expected standard kitchen gear. There was nothing to cook with, eat on or with. No pots/pans, plates, flatware, utensils. Just a 2 burner stove. You did get 2 disposable plastic cups, 1 hotel size bar of soap, and you received 1 roll of toilet paper to last 2 people a week. They sent you home with the towels. They didn't want them back. Office hours were very short. Opening at 11am closed at 6 I think. Staff was friendly when they were there. They were repairing the stairs while we were there. There weren't any 1st floor rooms for ADA access. The elevator was more work to get to, then back to the room, then just fighting the stairs when available. It was priced low, but I did expect a little more then we received.