Cool and very active bar and coffee shop. Front desk really had no interest in guest, bell man we hard to find. Room was clean'ish, you could descript it as minimalist if you were being kind, bare is closer to reality. Furniture was stained. Rooms and hallways need a refresh. It was fine but didn't deserve the ratings given.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Artzy hotel with lots of amenities and great locat
Great location. Wuiet, close to Central Park and walking distance to Columbus Circle, Broadway and West Side. Hotel has nice breakfast/pastry coffee bar, music and in-house artist offerings. Clean and quiet rooms. Great personnel
Bengt
Bengt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
John
John,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Long weekend trip
Great location on the west side. Close to the park and two train stations. Quiet environment.
Patrick
Patrick,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Beautiful hotel in Upper West
One of the very few hotels in the Upper West. I like to stay here. It is quieter area and very safe. Reception desk personnel is courteous and very helpful. Room is not big but clean, quiet and comfortable.
Regina
Regina,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Khushboo
Khushboo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Susan
Susan,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 16 日
maybe not the best service
We experienced a breakdown of car towards New York and received a… rather rude responding to my queries.
I don’t think it fitting to an “art house” hotel to have phone servicing where a customer is brusquely pushed with (heavily accented) “there is no refund”.
A Manhattan longtime former resident, felt quite put off by the treatment by her. Would never want to try this hotel again.
Thomas
Thomas,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Anthony
Anthony,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Zeeshan
Zeeshan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Anastasia
Anastasia,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Monica
Monica,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Awesome as usual, staff great, stay was fun!
David
David,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Laurie
Laurie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Lori
Lori,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Arthouse in early April
Reception area is busy and it is hard to hear the receptionist. Some floors are under construction, you do not want to stop there. Service personnel uses elevators in the morning, it might take a while to be able to exit. Doorman is rarely there.
Otherwise very centrally located and easy access to caps and local restaurants. Good place to crash but a bit busy.
William
William,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Great location and spacious room
Except for the very annoying check-in process and the fact that it’s not until 4 PM and then check out is at 11 AM, This is a really nice hotel.
Laureen
Laureen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Brian
Brian,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Molly
Molly,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Room or hotel needing a few fixes
There were a few things that made the stay problematic but nothing that would make it so we would not try the hotel again. The toilet kept running making loud noises, we got someone to come fix it quickly but the next day it was doing it yet again. The thermostat wouldn’t stay where we wanted it to so we had to keep adjusting it so we got extra blankets to stay warm as it was cold in our room. The elevators kept having a problem so we had to wait longer somedays for an elevator to go up or down. And the lights didn’t quite make sense, there was no lamp next to the bed so you had to get out of bed to turn on or off the lights before bed or when you wake up.